Please doi the following:
Make sure Bonjour is active in your printer and in your computer. With
the printer turned on run the command
avahi-browse -v -t -r -a > avahi.txt 2>&1
again. Look into the avahi.txt file and check whether it contains
entries from your printer. If not, keep the printer turned on and
Bonjour active in both the printer and computer and run the command
again later. Check again, does the avahi.txt contain entries for your
printer now? If yes attach the file to this bug report.
If you still get no entry of your printer into the file, turn off and
turn on the printer again. When the printer has started up, run the
command again. Does the fiule contain an entry of the printer now? If
so, attach the file to this bug report.
** Changed in: cups (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1731417
Title:
Installed network printer removed automatically when turned off
Status in cups package in Ubuntu:
Confirmed
Status in hplip package in Ubuntu:
Confirmed
Bug description:
After installing artful, I configured my HP LaserJet M1212nf via network as
usual via hp-setup.
Installation worked and I could print/scan via network, but next time I
needed to print, the printer was gone from the system.
Basically, every time I need to print, I have to install the printer again.
I'm not sure when the printer disappears, but I can reproduce consistently.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: hplip-gui 3.17.7+repack0-3
ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17
Uname: Linux 4.8.0-59-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CupsErrorLog:
CurrentDesktop: GNOME
Date: Fri Nov 10 09:33:12 2017
InstallationDate: Installed on 2017-07-30 (102 days ago)
InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64
(20170730)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.8.0-59-generic.efi.signed
root=UUID=c2e94423-ace9-437c-ab5b-6dd78d6a052a ro rootflags=subvol=@ quiet
splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F15
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B75M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF15:bd10/23/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB75M-D3H:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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