** Tags removed: wayland-session

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to network-manager-openvpn in Ubuntu.
https://bugs.launchpad.net/bugs/1744026

Title:
  [bionic] Connection issues are not possible to debug in the UI

Status in network-manager-openvpn package in Ubuntu:
  New

Bug description:
  When using a graphical VPN client, one expects a concise error
  message, and/or graphical log viewer (specific to the failed
  connection) to explain what went wrong.

  This does not happen when using the OpenVPN gnome plugin. Instead, I
  have observed two possible behaviors:

  (1) A few seconds after toggling the VPN to "on", (after some timeout)
  the VPN automatically toggles back off, leaving the user with no
  indication about what happened.

  (2) The VPN remains in "on" state but not connected. Instead, it
  reconnects repeatedly (per the auto-reconnect settings), but continues
  to fail repeatedly, without any indication to the user that anything
  went wrong (except for the fact that the VPN never actually connects).

  In either case, the only way to troubleshoot the issue is to do
  something like tail /var/log/syslog.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: network-manager-openvpn-gnome 1.2.10-0ubuntu2
  ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
  Uname: Linux 4.13.0-25-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
  ApportVersion: 2.20.8-0ubuntu6
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan 18 12:13:53 2018
  InstallationDate: Installed on 2017-12-20 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20171219)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: network-manager-openvpn
  UpgradeStatus: No upgrade log present (probably fresh install)

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