That version is now dead http://news.softpedia.com/news/ubuntu-17-04-zesty-zapus-has-reached-end-of-life-upgrade-to-ubuntu-17-10-now-519360.shtml
** Changed in: alsa-driver (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1715761 Title: My sound system does not work no matter what. Status in alsa-driver package in Ubuntu: Invalid Bug description: My computer originally ran Windows 10. I recently put Ubuntu on it, thinking it would go onto my thumb drive, but it didn't. It has messed up my login process, but I can still eventually get to Ubuntu. But I try playing videos and I cannot hear the audio, from YouTube and advertisements. My computer has been designed to run B&O Play, but maybe downloading a new OS screwed it up. 1) Ubuntu 17.04 2) Unknown 3) Play any sound requested 4) Silence ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: legend 1761 F...m pulseaudio /dev/snd/controlC0: legend 1761 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Thu Sep 7 17:01:30 2017 EcryptfsInUse: Yes InstallationDate: Installed on 2017-09-07 (0 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: legend 1761 F...m pulseaudio /dev/snd/controlC0: legend 1761 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Pavilion Notebook, Realtek ALC295, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.02 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 820B dmi.board.vendor: HP dmi.board.version: 82.17 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.02:bd03/14/2016:svnHP:pnHPPavilionNotebook:pvrType1ProductConfigId:rvnHP:rn820B:rvr82.17:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1715761/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp