Public bug reported:

I have a vision problem and due to this I do not see very well the mouse
pointer in its original size on my 14" HiDPI 2560x1440 QHD screen of my
laptop. Therefore I go to "Universal Access" in the GNOME Settings and
choose "Medium" for "Cursor Size".

Due to bug 1722988 I happened to temporarily use GDM instead of LightDM
and so I observed that my cursor size change is only applied if I am
running my system with GDM as the greeter. With LightDM the cursor stays
in original size all the time. So I have currently switched to GDM again
to be able to have the larger mouse cursor.

The commmands I have used (as of comment #9 of bug 1722988):

----------
sudo systemctl disable lightdm
sudo systemctl stop lightdm
sudo systemctl enable gdm #Seems to fail
sudo systemctl start gdm
sudo dpkg-reconfigure gdm3 #Shows lightdm selected
select gdm3, push enter

Reboot
----------

But the large mouse cursor with GDM is also not perfect, as in some
situations it stays in the small size.

** Affects: gnome-shell (Ubuntu)
     Importance: High
         Status: New

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1723462

Title:
  GNOME: Universal Access - Larger mouse cursor only works with GDM not
  with LightDM and with GDM inconsistennt

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  I have a vision problem and due to this I do not see very well the
  mouse pointer in its original size on my 14" HiDPI 2560x1440 QHD
  screen of my laptop. Therefore I go to "Universal Access" in the GNOME
  Settings and choose "Medium" for "Cursor Size".

  Due to bug 1722988 I happened to temporarily use GDM instead of
  LightDM and so I observed that my cursor size change is only applied
  if I am running my system with GDM as the greeter. With LightDM the
  cursor stays in original size all the time. So I have currently
  switched to GDM again to be able to have the larger mouse cursor.

  The commmands I have used (as of comment #9 of bug 1722988):

  ----------
  sudo systemctl disable lightdm
  sudo systemctl stop lightdm
  sudo systemctl enable gdm #Seems to fail
  sudo systemctl start gdm
  sudo dpkg-reconfigure gdm3 #Shows lightdm selected
  select gdm3, push enter

  Reboot
  ----------

  But the large mouse cursor with GDM is also not perfect, as in some
  situations it stays in the small size.

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