I've attached my .crash file updated with a symbolic stack trace (as per the above guide).
I've found that I was able to replicate the error by following these steps: Download and install a copy of Ubuntu Gnome 16.04.2 in VirtualBox. Open a screen displaying App icons in a menu, such as the app grid in the Gnome Shell overlay or the Arc Menu Gnome Shell extension (https://extensions.gnome.org/extension/1228/arc-menu/). Install all the latest software updates from the Software Updater or Synaptic. Upgrading all the packages between 16.04.2 to 16.04.3 seems to over-load Gnome Shell and cause the crash in the middle of the installation process. The crash always seems to occur after opening a screen with app icons and I'm not sure why. I hope this info and my attachment proves helpful in fixing the issue. Thanks in advance! ** Attachment added: "_usr_bin_gnome-shell.1000.crash" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1580605/+attachment/4942495/+files/_usr_bin_gnome-shell.1000.crash ** Changed in: gnome-shell (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1580605 Title: gnome-shell crashes often Status in gnome-shell package in Ubuntu: Confirmed Bug description: I don't have full stacktrace right now unfortunately but gnome-shell appears to be crashing a lot for me. I am running it with multiple monitors and it crashes with following errors: [58566.199387] gnome-shell[11622]: segfault at e8 ip 00007f577582c582 sp 00007ffc18448048 error 4 in libgdk-3.so.0.1800.9[7f57757ef000+d4000] ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-shell 3.18.4-0ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: zfs zunicode zcommon znvpair zavl ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME Date: Wed May 11 09:16:52 2016 DisplayManager: gdm3 InstallationDate: Installed on 2016-04-17 (23 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160416) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/zsh SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1580605/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
