On a broken VirtualBox system, if I perform ; systemctl stop cups.service
I got the following message : "Job for cups.service canceled." Obviously, cups remain started with same PID, so no effect on the stop action requested. Exactly as during the package upgrade. On the other side, syslog shows : Stopping CUPS Scheduler.... Started CUPS Scheduler. followed by a colord message. I purge colord as a debug exercise but problem remain the same. Note that if I do : systemctl restart cups.service that works. So seems like the culprit of the upgrade failure is around the fact that the VirtualBox guess can't properly stop cups.service. but why ? - Eric -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1642966 Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 Status in cups package in Ubuntu: Fix Released Status in cups source package in Xenial: Triaged Status in cups source package in Yakkety: Fix Released Status in cups source package in Zesty: Fix Released Bug description: This is in xenial-proposed, please block release to -updates accordingly :) [Impact] * fail to upgrade [testcase] Root cause is believed to be reproducible with: #!/bin/bash systemctl stop cups.path cups.service rm /var/cache/cups/org.cups.cupsd systemctl start cups.path touch /var/cache/cups/org.cups.cupsd sleep 1 rm /var/cache/cups/org.cups.cupsd sleep 1 systemctl stop cups.service echo $? ProblemType: Package DistroRelease: Ubuntu 16.04 Package: cups-daemon 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24 Uname: Linux 4.4.0-46-generic x86_64 NonfreeKernelModules: zfs zunicode zcommon znvpair zavl ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CupsErrorLog: Date: Fri Nov 18 11:13:15 2016 ErrorMessage: subprocess new pre-removal script returned error exit status 1 InstallationDate: Installed on 2016-05-02 (200 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for mallards-officejet-pro-8600: dnssd://Officejet%20Pro%208600%20%5BD63461%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d89d67d63461 MachineType: Dell Inc. XPS 15 9550 Papersize: a4 PpdFiles: mallards-officejet-pro-8600: HP Officejet Pro 8600, hpcups 3.16.3 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7 RelatedPackageVersions: dpkg 1.18.4ubuntu1.1 apt 1.2.15 SourcePackage: cups Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/07/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.02.00 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 15 9550 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1642966/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp