Public bug reported: New to Ubuntu not sure what to do. Had similar issue a year or so back on windows and forgot how to fix it.
ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15 Uname: Linux 4.10.0-24-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Tue Jun 20 13:18:00 2017 InstallationDate: Installed on 2017-06-19 (1 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed Symptom_Card: HDA ATI HDMI - HDA ATI HDMI Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/02/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: A.E0 dmi.board.asset.tag: Default string dmi.board.name: Z170A PC MATE (MS-7971) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.E0:bd05/02/2017:svnMSI:pnMS-7971:pvr2.0:rvnMSI:rnZ170APCMATE(MS-7971):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7971 dmi.product.version: 2.0 dmi.sys.vendor: MSI ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1699303 Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: New to Ubuntu not sure what to do. Had similar issue a year or so back on windows and forgot how to fix it. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15 Uname: Linux 4.10.0-24-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Tue Jun 20 13:18:00 2017 InstallationDate: Installed on 2017-06-19 (1 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed Symptom_Card: HDA ATI HDMI - HDA ATI HDMI Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/02/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: A.E0 dmi.board.asset.tag: Default string dmi.board.name: Z170A PC MATE (MS-7971) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.E0:bd05/02/2017:svnMSI:pnMS-7971:pvr2.0:rvnMSI:rnZ170APCMATE(MS-7971):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7971 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1699303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp