After switching the connection of the printer in the printer properties, from USB type to using the printer DNNS, my Canon printer is able to print again. In the make and mode, it shows Canon MG5300 series - CUPS+Gutenprint v5.2.11. It is puzzling how cups is not able to detect my printer.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1661287 Title: Canon printer failed to connect with CUPS Status in cups package in Ubuntu: Incomplete Bug description: My canon printer has been working with Ubuntu 16.04 for quite sometime. Presently, for no reason, it now cannot be recognised. I have checked that the USB connections are working fine. When I unplug and replug the printer usb connection to my computer the syslog reflects it's present. However, it shows that it failed to connect with CUPS. udev-configure-printer[5761]: failed to connect to CUPS server; giving up I have provide the results to my printer checks below. Appreciate help to reestablish the proper connection of my printer and get it working with Ubuntu 16.04. tail -f /var/log/syslog Feb 2 22:36:38 Eliot kernel: [95807.581378] usb 1-14: New USB device found, idVendor=04a9, idProduct=1754 Feb 2 22:36:38 Eliot kernel: [95807.581387] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 2 22:36:38 Eliot kernel: [95807.581391] usb 1-14: Product: MG5300 series Feb 2 22:36:38 Eliot kernel: [95807.581395] usb 1-14: Manufacturer: Canon Feb 2 22:36:38 Eliot kernel: [95807.581399] usb 1-14: SerialNumber: 20EE62 Feb 2 22:36:38 Eliot kernel: [95807.591385] usblp 1-14:1.1: usblp0: USB Bidirectional printer dev 42 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1754 Feb 2 22:36:38 Eliot kernel: [95807.591527] usb-storage 1-14:1.2: USB Mass Storage device detected Feb 2 22:36:38 Eliot kernel: [95807.593328] scsi host13: usb-storage 1-14:1.2 Feb 2 22:36:38 Eliot systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb1-1\x2d14)... Feb 2 22:36:38 Eliot udev-configure-printer[5761]: add /devices/pci0000:00/0000:00:14.0/usb1/1-14 Feb 2 22:36:38 Eliot udev-configure-printer[5761]: device devpath is /devices/pci0000:00/0000:00:14.0/usb1/1-14 Feb 2 22:36:38 Eliot udev-configure-printer[5761]: MFG:Canon MDL:MG5300 series SERN:- serial:20EE62 Feb 2 22:36:39 Eliot kernel: [95808.591918] scsi 13:0:0:0: Direct-Access Canon MG5300 series 0103 PQ: 0 ANSI: 2 Feb 2 22:36:39 Eliot kernel: [95808.592839] sd 13:0:0:0: Attached scsi generic sg6 type 0 Feb 2 22:36:39 Eliot kernel: [95808.597229] sd 13:0:0:0: [sdf] Attached SCSI removable disk Feb 2 22:36:43 Eliot udev-configure-printer[5761]: failed to connect to CUPS server; giving up Feb 2 22:36:43 Eliot systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb1-1\x2d14.service: Control process exited, code=exited status=1 Feb 2 22:36:43 Eliot systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci0000:00-0000:00:14.0-usb1-1\x2d14). Feb 2 22:36:43 Eliot systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb1-1\x2d14.service: Unit entered failed state. Feb 2 22:36:43 Eliot systemd[1]: udev-configure-printer@-devices-pci0000:00-0000:00:14.0-usb1-1\x2d14.service: Failed with result 'exit-code'. @Eliot:~$ lsusb Bus 001 Device 043: ID 04a9:1754 Canon, Inc. @Eliot:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r--+ 1 root lp 189, 42 Feb 2 22:40 /dev/bus/usb/001/043 crw-rw---- 1 root lp 180, 0 Feb 2 22:39 /dev/usb/lp0 @Eliot:~$ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:Canon;CMD:BJL,BJRaster3,BSCCe,NCCe,IVEC,IVECPLI;SOJ:BJNP2,BJNPe;MDL:MG5300 series;CLS:PRINTER;DES:Canon MG5300 series;VER:1.030;STA:10;FSI:03;HRI:7;MSI:B030,DAT,E3,HFSF,JON,K21000700;PDR:6;PSE:ACFJ03117; @Eliot:~$ sudo usb_printerid /dev/bus/usb/001/043 Error: Inappropriate ioctl for device: GET_DEVICE_ID on '/dev/bus/usb/001/043' @Eliot:~$ lpinfo -v lpinfo: Bad file descriptor ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups (not installed) ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35 Uname: Linux 4.4.0-59-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CurrentDesktop: Unity Date: Thu Feb 2 23:17:01 2017 InstallationDate: Installed on 2016-05-01 (277 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1661287/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
