Public bug reported:
Sound works until I plug headphones, then it's 50% chance that sound
will mute in headphones. When unplug - sound works fine.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: zman 2187 F.... pulseaudio
/dev/snd/controlC0: zman 2187 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jan 22 20:54:55 2017
InstallationDate: Installed on 2017-01-19 (4 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: zman 2187 F.... pulseaudio
/dev/snd/controlC0: zman 2187 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [XPS L521X, Realtek ALC3260, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 021YXH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A16
dmi.modalias:
dmi:bvnDellInc.:bvrA16:bd12/17/2013:svnDellInc.:pnXPSL521X:pvrA16:rvnDellInc.:rn021YXH:rvrA00:cvnDellInc.:ct8:cvrA16:
dmi.product.name: XPS L521X
dmi.product.version: A16
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1658559
Title:
Sound breaks when I plug headphones [XPS L521X, Realtek ALC3260, Black
Headphone Out, Front] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Sound works until I plug headphones, then it's 50% chance that sound
will mute in headphones. When unplug - sound works fine.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: zman 2187 F.... pulseaudio
/dev/snd/controlC0: zman 2187 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jan 22 20:54:55 2017
InstallationDate: Installed on 2017-01-19 (4 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: zman 2187 F.... pulseaudio
/dev/snd/controlC0: zman 2187 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [XPS L521X, Realtek ALC3260, Black Headphone Out, Front] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 021YXH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A16
dmi.modalias:
dmi:bvnDellInc.:bvrA16:bd12/17/2013:svnDellInc.:pnXPSL521X:pvrA16:rvnDellInc.:rn021YXH:rvrA00:cvnDellInc.:ct8:cvrA16:
dmi.product.name: XPS L521X
dmi.product.version: A16
dmi.sys.vendor: Dell Inc.
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