** Tags added: bios-outdated-2.70 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1655362
Title: Scanner Brother ADS 2100(e) in 16.04 does not work out of the box Status in simple-scan package in Ubuntu: New Bug description: What I expect is my Brother ADS-2100e scanner to work out of the box. What happens instead is it doesn't. But Ubuntu lacks of a proper recognition - it seems to be a missing UDEV rule. The scanner is recognized by lsusb as "04f9:037d": Bus 003 Device 005: ID 04f9:037d Brother Industries, Ltd And dmesg tells me: [ 8075.564495] usb 3-1: new high-speed USB device number 4 using xhci_hcd [ 8075.693751] usb 3-1: New USB device found, idVendor=04f9, idProduct=037d [ 8075.693760] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 8075.693764] usb 3-1: Product: ADS-2100e [ 8075.693768] usb 3-1: Manufacturer: Brother [ 8075.693771] usb 3-1: SerialNumber: E74188A6G337846 [ 8079.128671] usb 3-1: USB disconnect, device number 4 [ 8080.644164] usb 3-1: new high-speed USB device number 5 using xhci_hcd [ 8080.773321] usb 3-1: New USB device found, idVendor=04f9, idProduct=037d [ 8080.773325] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 8080.773327] usb 3-1: Product: ADS-2100e [ 8080.773329] usb 3-1: Manufacturer: Brother [ 8080.773331] usb 3-1: SerialNumber: E74188A6G337846 WORKAROUND: Install Brother linux (deb) driver brscan4-0.4.4-1.amd64.deb from: http://support.brother.com/g/b/downloadtop.aspx?c=at&lang=de&prod=ads2100e_eu_as_cn Then, create file /etc/udev/rules.d/39-brother.rules : ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="037d", ENV{libsane_matched}="yes" "39" because it needs to run BEFORE the /lib/udev/rules.d/40-libsane.rules - there is the variable "libsane_matched" needed. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: simple-scan 3.20.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Tue Jan 10 15:37:14 2017 InstallationDate: Installed on 2016-12-13 (28 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Hewlett-Packard HP ProDesk 600 G1 TWR ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-57-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/17/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L01 v02.21 dmi.board.asset.tag: CZC411388T dmi.board.name: 18E7 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC411388T dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.21:bd12/17/2013:svnHewlett-Packard:pnHPProDesk600G1TWR:pvr:rvnHewlett-Packard:rn18E7:rvr:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP ProDesk 600 G1 TWR dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1655362/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp