Hi, The error message is an expected behavior if the toolbox is open and we try to uninstall HPLIP.
Thanks, kritika ** Changed in: hplip Status: New => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1647112 Title: improve message "error: Failed to close HP-Toolbox/HP-Systray. Close manually and run hp-uninstall again." Status in HPLIP: In Progress Status in hplip package in Ubuntu: In Progress Bug description: `hp-uninstall` fails due to `error: Failed to close HP-Toolbox/HP- Systray. Close manually and run hp-uninstall again.`. The log file `~/.hplip/hp-uninstall.log` doesn't contain any information. Please investigate the code around this failure and expose the reason for the failure in the output or at least the log file. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: hplip (not installed) ProcVersionSignature: Ubuntu 4.8.0-28.30-generic 4.8.6 Uname: Linux 4.8.0-28-generic x86_64 NonfreeKernelModules: openafs zfs zunicode zcommon znvpair zavl ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Sun Dec 4 02:35:39 2016 InstallationDate: Installed on 2015-12-12 (357 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: hplip UpgradeStatus: Upgraded to yakkety on 2016-10-17 (47 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1647112/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp