For everyone who is reading here as his report is added as a duplicate of this one:
First, see my comment #2 and comment #3. In one of the duplicates a user reported that he could solve the problem (get new CUPS package installed) doing the following commands in a terminal window: sudo service cups stop sudo apt-get install -f sudo service cups start The reason why CUPS fails to shut down during the update (the CUPS daemon of the old CUPS package 2.1.3-4) is not known yet. I cannot reproduce it. So if someone can somehow reproduce it, please attach the CUPS error_log in debug mode. Independent of this, please everyone who has suffered this problem TODAY, please attach your CUPS error_log TODAY. Who suffered the problem yesterday, please attach error_log and error_log.1. error_log and error_log.1 are in the /var/log/cups/ directory. ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1642966 Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 Status in cups package in Ubuntu: Incomplete Bug description: This is in xenial-proposed, please block release to -updates accordingly :) ProblemType: Package DistroRelease: Ubuntu 16.04 Package: cups-daemon 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24 Uname: Linux 4.4.0-46-generic x86_64 NonfreeKernelModules: zfs zunicode zcommon znvpair zavl ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CupsErrorLog: Date: Fri Nov 18 11:13:15 2016 ErrorMessage: subprocess new pre-removal script returned error exit status 1 InstallationDate: Installed on 2016-05-02 (200 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lpstat: device for mallards-officejet-pro-8600: dnssd://Officejet%20Pro%208600%20%5BD63461%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d89d67d63461 MachineType: Dell Inc. XPS 15 9550 Papersize: a4 PpdFiles: mallards-officejet-pro-8600: HP Officejet Pro 8600, hpcups 3.16.3 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7 RelatedPackageVersions: dpkg 1.18.4ubuntu1.1 apt 1.2.15 SourcePackage: cups Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/07/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.02.00 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 15 9550 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1642966/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp