I believe it has to do with the proprietary drivers that come with the
Alienware. It seems that Soundblaster does not have good linux
compatibility since it's not one of their priorities.
On Thu, Oct 20, 2016 at 6:24 PM, adin <adin...@gmail.com> wrote:

> Updated to Ubuntu 16.10, and the problem persists.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1609211
>
> Title:
>   [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at
>   all
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   When the headphones are plugged, they are not detected. All sound
>   comes from the built in speakers, and none from the headphones.
>
>   The jack works on Windows.
>
>   This bug seems similar to #1184838. However, I'm posting it as the
>   hardware is different.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
>   Uname: Linux 4.4.0-31-generic x86_64
>   NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
>   ApportVersion: 2.20.1-0ubuntu2.1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/pcmC0D0p:   adin       4035 F...m pulseaudio
>    /dev/snd/controlC0:  adin       4035 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Tue Aug  2 22:59:12 2016
>   InstallationDate: Installed on 2016-07-03 (30 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH
> successful
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/pcmC0D0p:   adin       4035 F...m pulseaudio
>    /dev/snd/controlC0:  adin       4035 F.... pulseaudio
>                         adin      32107 F.... alsamixer
>   Symptom_Jack: Green Headphone Out, Front
>   Symptom_PulsePlaybackTest: PulseAudio playback test successful
>   Symptom_Type: No sound at all
>   Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/07/2016
>   dmi.bios.vendor: Alienware
>   dmi.bios.version: 1.2.15
>   dmi.board.name: Alienware 17 R3
>   dmi.board.vendor: Alienware
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Alienware
>   dmi.chassis.version: Not Specified
>   dmi.modalias: dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware:
> pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3:
> rvrA00:cvnAlienware:ct10:cvrNotSpecified:
>   dmi.product.name: Alienware 17 R3
>   dmi.product.version: 1.2.15
>   dmi.sys.vendor: Alienware
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1609211/+subscriptions
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1609211

Title:
  [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  When the headphones are plugged, they are not detected. All sound
  comes from the built in speakers, and none from the headphones.

  The jack works on Windows.

  This bug seems similar to #1184838. However, I'm posting it as the
  hardware is different.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   adin       4035 F...m pulseaudio
   /dev/snd/controlC0:  adin       4035 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Aug  2 22:59:12 2016
  InstallationDate: Installed on 2016-07-03 (30 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   adin       4035 F...m pulseaudio
   /dev/snd/controlC0:  adin       4035 F.... pulseaudio
                        adin      32107 F.... alsamixer
  Symptom_Jack: Green Headphone Out, Front
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No 
sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/07/2016
  dmi.bios.vendor: Alienware
  dmi.bios.version: 1.2.15
  dmi.board.name: Alienware 17 R3
  dmi.board.vendor: Alienware
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware:pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
  dmi.product.name: Alienware 17 R3
  dmi.product.version: 1.2.15
  dmi.sys.vendor: Alienware

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1609211/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to