I believe it has to do with the proprietary drivers that come with the Alienware. It seems that Soundblaster does not have good linux compatibility since it's not one of their priorities.
On Thu, Oct 20, 2016 at 6:24 PM, adin <adin...@gmail.com> wrote: > Updated to Ubuntu 16.10, and the problem persists. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1609211 > > Title: > [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at > all > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > When the headphones are plugged, they are not detected. All sound > comes from the built in speakers, and none from the headphones. > > The jack works on Windows. > > This bug seems similar to #1184838. However, I'm posting it as the > hardware is different. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 > Uname: Linux 4.4.0-31-generic x86_64 > NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia > ApportVersion: 2.20.1-0ubuntu2.1 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio > /dev/snd/controlC0: adin 4035 F.... pulseaudio > CurrentDesktop: Unity > Date: Tue Aug 2 22:59:12 2016 > InstallationDate: Installed on 2016-07-03 (30 days ago) > InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 > (20160420.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH > successful > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_DevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio > /dev/snd/controlC0: adin 4035 F.... pulseaudio > adin 32107 F.... alsamixer > Symptom_Jack: Green Headphone Out, Front > Symptom_PulsePlaybackTest: PulseAudio playback test successful > Symptom_Type: No sound at all > Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No > sound at all > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/07/2016 > dmi.bios.vendor: Alienware > dmi.bios.version: 1.2.15 > dmi.board.name: Alienware 17 R3 > dmi.board.vendor: Alienware > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Alienware > dmi.chassis.version: Not Specified > dmi.modalias: dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware: > pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3: > rvrA00:cvnAlienware:ct10:cvrNotSpecified: > dmi.product.name: Alienware 17 R3 > dmi.product.version: 1.2.15 > dmi.sys.vendor: Alienware > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+ > bug/1609211/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1609211 Title: [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: When the headphones are plugged, they are not detected. All sound comes from the built in speakers, and none from the headphones. The jack works on Windows. This bug seems similar to #1184838. However, I'm posting it as the hardware is different. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio /dev/snd/controlC0: adin 4035 F.... pulseaudio CurrentDesktop: Unity Date: Tue Aug 2 22:59:12 2016 InstallationDate: Installed on 2016-07-03 (30 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio /dev/snd/controlC0: adin 4035 F.... pulseaudio adin 32107 F.... alsamixer Symptom_Jack: Green Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2016 dmi.bios.vendor: Alienware dmi.bios.version: 1.2.15 dmi.board.name: Alienware 17 R3 dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware:pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3:rvrA00:cvnAlienware:ct10:cvrNotSpecified: dmi.product.name: Alienware 17 R3 dmi.product.version: 1.2.15 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1609211/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp