** Changed in: debian Status: Unknown => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1384303
Title: Cannot scan using Canon Lide 25 with simple-scan on 14.04. on USB 3.0, USB 2.0 works Status in simple-scan package in Ubuntu: Incomplete Status in Debian: Fix Released Bug description: I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan". The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox. Previously using Lubuntu 13.10, simple-scan able to scan perfectly. $ lsusb Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp. Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25 Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 003 Device 002: ID 046d:c52e Logitech, Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsb_release -rd Description: Ubuntu 14.04.1 LTS Release: 14.04 apt-cache policy simple-scan simple-scan: Installed: 3.12.1-0ubuntu1 Candidate: 3.12.1-0ubuntu1 Version table: *** 3.12.1-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.12.0-0ubuntu1 0 500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: simple-scan 3.12.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Wed Oct 22 22:18:36 2014 DriverPackageVersions: libsane 1.0.23-3ubuntu3.1 libsane-extras N/A hplip 3.14.3-0ubuntu3.2 hpoj N/A InstallationDate: Installed on 2014-08-29 (54 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.00 dmi.board.name: H87M-ITX dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1384303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp