My guess is its not the ringtone. Based on the log and the symptom that sometimes you hear the ring briefly and it stops, I am assuming some scenario where multiple threads are running and there is a race condition as to whether you hear the ringtone or not. How that condition arises is unknown.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1612367 Title: [Touch] Incoming call gets silent randomly Status in Canonical System Image: Confirmed Status in media-hub package in Ubuntu: Confirmed Status in ofono package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? Possibly related to bug #1614943. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
