JoMo, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test is at the very top line at the top of the page (not the daily folder). 2) The release names are irrelevant. 3) The folder time stamps aren't indicative of when the kernel actually was released upstream. 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Also, you don't need to apport-collect further unless specifically requested to do so. It is most helpful that after testing of the latest upstream kernel is complete, you mark this report Status Confirmed. Lastly, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available. Thank you for your help. ** Tags removed: asus clickpad multitouch ** Tags added: bios-outdated-300 ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Importance: High => Low ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1587913 Title: Ubuntu 16.04 Two finger scrolling/multitouch not working Status in xserver-xorg-input-synaptics package in Ubuntu: Incomplete Bug description: I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two finger scrolling isn't working. The touchpad works but sometimes after restarting it doesn't get detected and so I have to shutdown in order to get it working again. I'm running the latest bios for my model 206, and have updated to the mainline kernel 4.6. My xinput list shows the following; Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ FTE1001:00 0B05:0101 id=11 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Video Bus id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=12 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)] --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: josh 1684 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165 InstallationDate: Installed on 2016-05-28 (5 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. G501VW Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 RelatedPackageVersions: linux-restricted-modules-4.4.0-22-generic N/A linux-backports-modules-4.4.0-22-generic N/A linux-firmware 1.157 Tags: xenial Uname: Linux 4.4.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G501VW.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G501VW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G501VW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 BootLog: /dev/sda5: clean, 256126/1525920 files, 1438889/6103552 blocks CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: xenial DistroRelease: Ubuntu 16.04 DistroVariant: ubuntu InstallationDate: Installed on 2016-05-28 (5 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. G501VW Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 [modified: usr/share/X11/xorg.conf.d/50-synaptics.conf] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8 Tags: xenial ubuntu Uname: Linux 4.4.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G501VW.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G501VW dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G501VW dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1587913/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp