Public bug reported: Hello,
At first I did an upgrade from 14.04 LTS via the screen pop-up asking if I wanted to upgrade to 16.04, of course I clicked yes. First bad move. I took a almost perfect HTPC Media system down to a almost unusable system. I thought it was due to a bad upgrade so I proceeded to do a new install via CD. Second bad move. I did not back up all my audio settings in 14.04. I usually run a media program called Kodi(XBMC), but I haven't yet gotten to that since I tried Youtube and Netflix and found that the audio was fuzzy and distorted. My system consists of an older computer with HDMI directly driving a Vizio 45 inch TV. Again, this has worked fine with 14.04. I do remember having to change my sample rate within Kodi, but not with any Browser video streaming such as Youtube, Netflix or any other paid premium channels that I have. Now to the point of the matter. Here is what is on my system now. Linux HTPC 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Dual core AMD cpu, 4Gig of ram Here is a link to my Alsa information http://pastebin.com/3J7aT0BD Here is another link to my Pulse daemon.conf http://pastebin.com/gXVeYK9T The only thing I tried with the daemon.conf was removing the rem ; from the sample rate area and swapped the rates around. I tried the default settings first then swapped the 48000 with the 41000. No change. Apparently this is not the area to make the change. My findings some time back with the distortion witin Kodi, it was due to the sample rate being too high or too low driving the HDMI audio to the TV. Sorry I cannot remember which. When in Kodi when I had this issue under 14.4, it was contained to Kodi only no other programs. As of 16.04 this audio distortion is mainly all browser streaming. As of the last I checked both Firefox and Chrome has distorted audio. VLC and other media players seem to be okay. Sorry for this long winded post. I hope all this information will help in correcting this issue in 16.04.. Thanks GEE ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gee 2932 F.... pulseaudio /dev/snd/controlC1: gee 2932 F.... pulseaudio CurrentDesktop: GNOME-Flashback:Unity Date: Thu Aug 25 21:56:20 2016 InstallationDate: Installed on 2016-08-20 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed Symptom_Card: Built-in Audio - HDA NVidia Symptom_Jack: Digital Out, HDMI Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [MS-7349, Nvidia MCP67 HDMI, Digital Out, HDMI] Sound is distorted UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/19/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: CaptiveWorks CW-3000HD V2.37 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: MS-7349 dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrCaptiveWorksCW-3000HDV2.37:bd03/19/2008:svnMSI:pnMS-7349:pvr1.0:rvnMSI:rnMS-7349:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: MS-7349 dmi.product.version: 1.0 dmi.sys.vendor: MSI ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1617118 Title: [MS-7349, Nvidia MCP67 HDMI, Digital Out, HDMI] Sound is distorted Status in alsa-driver package in Ubuntu: New Bug description: Hello, At first I did an upgrade from 14.04 LTS via the screen pop-up asking if I wanted to upgrade to 16.04, of course I clicked yes. First bad move. I took a almost perfect HTPC Media system down to a almost unusable system. I thought it was due to a bad upgrade so I proceeded to do a new install via CD. Second bad move. I did not back up all my audio settings in 14.04. I usually run a media program called Kodi(XBMC), but I haven't yet gotten to that since I tried Youtube and Netflix and found that the audio was fuzzy and distorted. My system consists of an older computer with HDMI directly driving a Vizio 45 inch TV. Again, this has worked fine with 14.04. I do remember having to change my sample rate within Kodi, but not with any Browser video streaming such as Youtube, Netflix or any other paid premium channels that I have. Now to the point of the matter. Here is what is on my system now. Linux HTPC 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Dual core AMD cpu, 4Gig of ram Here is a link to my Alsa information http://pastebin.com/3J7aT0BD Here is another link to my Pulse daemon.conf http://pastebin.com/gXVeYK9T The only thing I tried with the daemon.conf was removing the rem ; from the sample rate area and swapped the rates around. I tried the default settings first then swapped the 48000 with the 41000. No change. Apparently this is not the area to make the change. My findings some time back with the distortion witin Kodi, it was due to the sample rate being too high or too low driving the HDMI audio to the TV. Sorry I cannot remember which. When in Kodi when I had this issue under 14.4, it was contained to Kodi only no other programs. As of 16.04 this audio distortion is mainly all browser streaming. As of the last I checked both Firefox and Chrome has distorted audio. VLC and other media players seem to be okay. Sorry for this long winded post. I hope all this information will help in correcting this issue in 16.04.. Thanks GEE ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gee 2932 F.... pulseaudio /dev/snd/controlC1: gee 2932 F.... pulseaudio CurrentDesktop: GNOME-Flashback:Unity Date: Thu Aug 25 21:56:20 2016 InstallationDate: Installed on 2016-08-20 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed Symptom_Card: Built-in Audio - HDA NVidia Symptom_Jack: Digital Out, HDMI Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [MS-7349, Nvidia MCP67 HDMI, Digital Out, HDMI] Sound is distorted UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/19/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: CaptiveWorks CW-3000HD V2.37 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: MS-7349 dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrCaptiveWorksCW-3000HDV2.37:bd03/19/2008:svnMSI:pnMS-7349:pvr1.0:rvnMSI:rnMS-7349:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: MS-7349 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1617118/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
