** Also affects: nautilus (Ubuntu) Importance: Undecided Status: New
** Also affects: nemo (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1609369 Title: Files randomly disappearing and reappearing in file managers Status in Ubuntu GNOME: New Status in nautilus package in Ubuntu: New Status in nemo package in Ubuntu: New Bug description: I have got the most strange problem, I downloaded 4 images yesterday, then cut and paste them using Nautilus into a sub-folder of my Documents area. I then closed Nautilus and went on with my normal business. However later on I needed to send the images to someone so I went into the folder with the images using Nautilus, but they weren't there. And this is where it gets even stranger, the images show up, though not their thumbnails, when I use Firefox's file chooser for instance, or another program's file chooser, in fact if I open the Image Viewer and then use its file chooser to find them I can open and view them perfectly fine. The other odd thing is that Nautilus half knows they are there, because my first reaction was to think that my computer just ate them somehow, so I redownloaded them, and pasted them into the folder where the previous ones should have been. Nautilus asked me if I wanted to replace the old with the new and it even showed me the correct thumbnails this time. I am also able to see that the files are present in Terminal using commands such as ls and tree, I can also cat the contents so the files are readable and everything. Here is the stat output for one of them: stat DSCF2365.jpg File: 'DSCF2365.jpg' Size: 2213598 Blocks: 4328 IO Block: 4096 regular file Device: fc00h/64512d Inode: 29623172 Links: 1 Access: (0664/-rw-rw-r--) Uid: ( 1000/ totoro) Gid: ( 1000/ totoro) Access: 2016-08-02 23:39:15.651962645 +0100 Modify: 2016-08-02 22:51:26.613739542 +0100 Change: 2016-08-02 23:12:04.540134139 +0100 Birth: - It was suggested to me that this could be because of a filesystem error, so I ran fsck on boot and this was the output in syslog: Aug 3 10:54:45 <Computer-Name> kernel: [ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro noprompt fsck.mode=force Aug 3 10:54:45 <Computer-Name> systemd-fsck[2176]: fsck.fat 3.0.28 (2015-05-16) Aug 3 10:54:45 <Computer-Name> systemd-fsck[2176]: /dev/sda1: 28 files, 3120/130812 clusters Aug 3 10:54:45 <Computer-Name> systemd-fsck[2191]: /dev/sda2: 301/62496 files (22.6% non-contiguous), 129379/249856 blocks Aug 3 10:54:45 <Computer-Name> kernel: [ 0.000000] Kernel command line: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro noprompt fsck.mode=force Aug 3 10:55:00 <Computer-Name> /usr/lib/gdm3/gdm-x-session[3200]: Kernel command line: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro noprompt fsck.mode=force Aug 3 10:55:31 <Computer-Name> /usr/lib/gdm3/gdm-x-session[3341]: Kernel command line: BOOT_IMAGE=/vmlinuz-4.4.0-31-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro noprompt fsck.mode=force I will soon do the same checks from a LiveUSB, when I have done that I will update this question with the information on how that went. If this is useful to anyone the output of lsblk is: NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT sda 8:0 0 465.8G 0 disk ├─sda1 8:1 0 512M 0 part /boot/efi ├─sda2 8:2 0 244M 0 part /boot └─sda3 8:3 0 465G 0 part ├─ubuntu--gnome--vg-root 252:0 0 461.2G 0 lvm / └─ubuntu--gnome--vg-swap_1 252:1 0 3.9G 0 lvm [SWAP] sr0 11:0 1 1024M 0 rom So I am using LVM. The place to which I downloaded the second batch of the same files still shows them (my Downloads folder). I tried installing Nemo, but the issue is also present there. And there is something even more interesting that I have discovered, if I search for the file names using nautilus and nemo, they do come up in the search results, their thumbnails show correctly, and I am able to open them. The output of blkid is: /dev/sda1: UUID="9936-E7FF" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="8054dcbf-83e1-4d42-bd5c-7a7ec2b5b563" /dev/sda2: UUID="a1ee7705-4528-434a-8aca-54486d48093d" TYPE="ext2" PARTUUID="56930149-d506-4773-9b31-b9ab1fa3aed8" /dev/sda3: UUID="4Fa3uc-So0F-4d6c-ePh9-Eb09-JMl1-30k45r" TYPE="LVM2_member" PARTUUID="3816306f-068b-4385-b2a9-a67e320d7b4a" /dev/mapper/ubuntu--gnome--vg-root: UUID="925ad182-e013-4b66-8b0c-18e549a28f82" TYPE="ext4" /dev/mapper/ubuntu--gnome--vg-swap_1: UUID="97995176-acae-4d9a-bb88-08adefd556df" TYPE="swap" If I use the mv command to rename the file, it still does not show. I am running Ubuntu GNOME 16.04 with GNOME 3.20. This was adapted from my AskUbuntu question here: https://askubuntu.com/questions/806491/some-files-not-showing-up-in- file-manager-but-definitely-are-there The above is what I wrote when the issue was still happening, this morning, though it started yesterday. Now however another strange thing has happened, the images actually appeared right before my very eyes when I had another look in Nautilus along with the other files which I thought must have been missing from the same area, I did keep reopening Nautilus too and thus refreshing the files list so it wasn't a matter of it being updated. Plus this started yesterday so I've restarted many times since then. So now the images are back, but I still thought that I should report this most strange occurrence. I hope that these files reappearing hasn't made any others disappear. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-gnome/+bug/1609369/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp