@tomi0: Synaptic uses xdg-open for visiting URL's and when you set your personal default browser to chrome, root's default still remains firefox. Additionally, the xdg-open man-page says 'xdg-open is for use inside a desktop session only. It is not recommended to use xdg-open as root', but anyway, here goes a workaround :-)
Steps 1 thru 4 below are one-time only. Note that the workaround ONLY works when using sudo to run synaptic from the command line (step 5). It's not required start synaptic in the background - that's just my personal preference. # 1. confirm root's web-browser is reported as 'firefox.desktop' sudo xdg-settings get default-web-browser # 2. create dirs missing for chrome to be able to become root's default web-browser sudo mkdir -p /root/.config /root/.pki/nssdb # 3. change root's default web-browser to chrome sudo xdg-settings set default-web-browser google-chrome.desktop # 4. ensure newly created dirs have proper access sudo chmod 700 /root/.config /root/.local /root/.pki # 5. run synaptic in background from command line using sudo sudo synaptic &>/dev/null & Here's the relevant /var/log/syslog entries before (and when using Synaptic's 'authentication' dialogue): synaptic.desktop[6148]: Error: Access was denied while trying to open files in your profile directory. synaptic.desktop[6148]: (firefox:7212): GConf-WARNING **: Client failed to connect to the D-BUS daemon: synaptic.desktop[6148]: Failed to connect to socket /tmp/dbus-19wsCpfYwj: Connection refused synaptic.desktop[6148]: mkdir: cannot create directory ‘/root’: Permission denied synaptic.desktop[6148]: touch: cannot touch '/root/.local/share/applications/mimeapps.list': Permission denied synaptic.desktop[6148]: [0513/081219:ERROR:nss_util.cc(98)] Failed to create /root/.pki/nssdb directory. kernel: [ 3701.124769] traps: chrome[7261] general protection ip:7f30c819a186 sp:7ffed3d45840 error:0 in libc-2.23.so[7f30c8163000+1c0000] synaptic.desktop[6148]: [0513/081219:ERROR:nss_util.cc(98)] Failed to create /root/.pki/nssdb directory. synaptic.desktop[6148]: Error: Access was denied while trying to open files in your profile directory. synaptic.desktop[6148]: (firefox:7324): GConf-WARNING **: Client failed to connect to the D-BUS daemon: And here's the relevant entry remaining after (i.e. step 1 thru 4 completed and starting synaptic using sudo): google-chrome.desktop[11464]: context mismatch in svga_sampler_view_destroy Btw: I am using Ubuntu Gnome 16.04 LTS -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1310680 Title: Your Firefox profile cannot be loaded. It may be missing or inaccessible. Status in firefox package in Ubuntu: Confirmed Status in synaptic package in Ubuntu: Confirmed Bug description: when you klick a link "Visit Homepage" in Synaptic do you get this error message (Firefox not runing) messagebox: Your Firefox profile cannot be loaded. It may be missing or inaccessible. if firefox already open link "Visit Homepage" is working. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: firefox 28.0+build2-0ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic i686 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bernhard 1657 F.... pulseaudio BuildID: 20140410211157 Channel: Unavailable Date: Mon Apr 21 17:38:57 2014 ExecutablePath: /usr/lib/firefox/firefox Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2014-04-18 (2 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417) IpRoute: default via 192.168.0.1 dev eth0 proto static 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric 1 IwConfig: lo no wireless extensions. eth0 no wireless extensions. Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js ProcEnviron: LANGUAGE=de_DE TERM=unknown PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=28.0/20140410211157 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1310680/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp