Public bug reported: CUPS network printing has not worked for several weeks now. I can print to the printer from the system it is physically attached to by USB; the printer shows as Idle-ready to print. But from another computer on the same LAN the printer shows as paused and all of the print jobs as held.
jcobban@jcobban-laptop:~$ /usr/lib/cups/backend/snmp jcobban@jcobban-laptop:~$ lpinfo -v network https network ipp network ipps network http network ipp14 network beh network socket network lpd network smb direct hp direct hpfax network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e jcobban@jcobban-laptop:~$ sudo 'usr/lib/cups/backend/dnssd > ' [sudo] password for jcobban: sudo: usr/lib/cups/backend/dnssd : command not found jcobban@jcobban-laptop:~$ sudo /usr/lib/cups/backend/dnssd DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local"... DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local"... DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local"... DEBUG: sent=0, count=3 DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac6f0, rdlen=474, flags=5, context=0x558f5b5a8bd0) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac940, rdlen=474, flags=5, context=0x558f5b5a8bd0) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5a8bd0) DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acb90, rdlen=474, flags=5, context=0x558f5b5aaa00) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acde0, rdlen=474, flags=5, context=0x558f5b5aaa00) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aaa00) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac0b4, rdlen=1, flags=5, context=0x558f5b5aacb0) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5a8ec4, rdlen=1, flags=5, context=0x558f5b5aacb0) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aacb0) network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e "HP HP Deskjet f4500 All-in-one Printer Series" "HP Deskjet F4500 series @ jcobban-server" "MFG:HP;MDL:Deskjet f4500 All-in-one Printer SeriesCMD:PDF,PS,JPEG,PNG,PWG,URF;" "" DEBUG: sent=3, count=3 DEBUG: sent=3, count=0 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CupsErrorLog: E [25/Apr/2016:17:24:07 -0400] [cups-deviced] PID 14508 (gutenprint52+usb) stopped with status 1! CurrentDesktop: Unity Date: Mon Apr 25 17:26:54 2016 Lpstat: device for HP-Deskjet-F4500-series: ipps://jcobban-server.local:631/printers/HP-Deskjet-F4500-series MachineType: Dell Inc. Vostro 3555 Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=5850bfca-8269-4a92-8fda-798e6557b0bd ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to xenial on 2016-04-24 (1 days ago) dmi.bios.date: 05/28/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0K89MF dmi.board.vendor: Dell Inc. dmi.board.version: A06 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/28/2014:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn0K89MF:rvrA06:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro 3555 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1574862 Title: CUPS attached printer always paused Status in cups package in Ubuntu: New Bug description: CUPS network printing has not worked for several weeks now. I can print to the printer from the system it is physically attached to by USB; the printer shows as Idle-ready to print. But from another computer on the same LAN the printer shows as paused and all of the print jobs as held. jcobban@jcobban-laptop:~$ /usr/lib/cups/backend/snmp jcobban@jcobban-laptop:~$ lpinfo -v network https network ipp network ipps network http network ipp14 network beh network socket network lpd network smb direct hp direct hpfax network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e jcobban@jcobban-laptop:~$ sudo 'usr/lib/cups/backend/dnssd > ' [sudo] password for jcobban: sudo: usr/lib/cups/backend/dnssd : command not found jcobban@jcobban-laptop:~$ sudo /usr/lib/cups/backend/dnssd DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local"... DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local"... DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local"... DEBUG: sent=0, count=3 DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac6f0, rdlen=474, flags=5, context=0x558f5b5a8bd0) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac940, rdlen=474, flags=5, context=0x558f5b5a8bd0) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5a8bd0) DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acb90, rdlen=474, flags=5, context=0x558f5b5aaa00) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acde0, rdlen=474, flags=5, context=0x558f5b5aaa00) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series". DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7". DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series";. DEBUG2: query_callback: "note=jcobban-server". DEBUG2: query_callback: "priority=0". DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)". DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf". DEBUG2: query_callback: "URF=DM3". DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e". DEBUG2: query_callback: "TLS=1.2". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "printer-state=3". DEBUG2: query_callback: "printer-type=0x900E". DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aaa00) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac0b4, rdlen=1, flags=5, context=0x558f5b5aacb0) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5a8ec4, rdlen=1, flags=5, context=0x558f5b5aacb0) DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aacb0) network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e "HP HP Deskjet f4500 All-in-one Printer Series" "HP Deskjet F4500 series @ jcobban-server" "MFG:HP;MDL:Deskjet f4500 All-in-one Printer SeriesCMD:PDF,PS,JPEG,PNG,PWG,URF;" "" DEBUG: sent=3, count=3 DEBUG: sent=3, count=0 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CupsErrorLog: E [25/Apr/2016:17:24:07 -0400] [cups-deviced] PID 14508 (gutenprint52+usb) stopped with status 1! CurrentDesktop: Unity Date: Mon Apr 25 17:26:54 2016 Lpstat: device for HP-Deskjet-F4500-series: ipps://jcobban-server.local:631/printers/HP-Deskjet-F4500-series MachineType: Dell Inc. Vostro 3555 Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=5850bfca-8269-4a92-8fda-798e6557b0bd ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to xenial on 2016-04-24 (1 days ago) dmi.bios.date: 05/28/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0K89MF dmi.board.vendor: Dell Inc. dmi.board.version: A06 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/28/2014:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn0K89MF:rvrA06:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro 3555 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. 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