For the record, the hp-doctor output *may* be a red herring. It turns out there was a typo in a directive in my cupsd.conf (from a bad edit).
It is possible (although not certain) that the hp-doctor/hp-check reports of incompatible/missing version is not showing the root cause, but is an issue with hp-doctor/hp-check that needs to be addressed to avoid user confusion. However, it may actually be a version problem as I discovered the typo after reinstalling with 14.04.4 and getting a different error from hp-setup and seeing the directive error in /var/log/cups/error_log (which was probably also in the xenial logs, but masked by the fact that hp-setup appeared to work and that other errors appeared later (closer to the faulty result). On Trusty cups refused to even start, leading to finding the issue, on Xenial things appeared to succeed until actual printing failed. Regards, Daniel On 2016-04-18 02:58 AM, Daniel Curran-Dickinson wrote: > Didn't get assigned to right package > > ** Package changed: libvirt (Ubuntu) => hplip (Ubuntu) > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1571511 Title: hpcups ppd fails to print; hpijs ppd works (hplip printer) Status in cups package in Ubuntu: New Status in hplip package in Ubuntu: New Bug description: The hplip in xenial is not compatible with the versions of cups and dbus (and various other libraries) in xenial. The initial symptoms were that after running hp-setup -i (text mode only box), and attempting to print a test page from hplip, there was no output. After cancelling that job from http://<host>:631/... and attempting to print another test page from the CUPS interface, CUPS reporter 'filter failed'. Reviewing error_log revealed the message 'unable to open inital device. quitting'. While this *sounds* like a device error, hp-levels and hp-clean both work, so clearly the issue is not with access to the usb device (and the appropriate /dev/bus/usb/*/* device has group lp and group rw permissions). Also some web searching reveals that this can be caused by e.g. ghostscript errors and is not necessarily indicative of an hardware device access issue. Running hp-doctor gives the attached result hplip version 3.16.3+repack0-1 cups 2.1.3-4 dbus 1.10.6-1ubuntu3 On an up-to-date as of 2016-04-18 01:00:00 -0400 Xenial system installed from final beta alternate CD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1571511/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
