*** This bug is a duplicate of bug 1555163 ***
https://bugs.launchpad.net/bugs/1555163
Thank you for taking the time to report this crash and helping to make
this software better. This particular crash has already been reported
and is a duplicate of bug #1555163, so is being marked as such. Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Please continue to report any other bugs you may
find.
** Tags removed: need-duplicate-check
** Changed in: hplip (Ubuntu)
Importance: Undecided => Medium
** Attachment removed: "ProcMaps.txt"
https://bugs.launchpad.net/bugs/1567410/+attachment/4627492/+files/ProcMaps.txt
** Attachment removed: "ProcStatus.txt"
https://bugs.launchpad.net/bugs/1567410/+attachment/4627494/+files/ProcStatus.txt
** This bug has been marked a duplicate of private bug 1555163
** Information type changed from Private to Public
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https://bugs.launchpad.net/bugs/1567410
Title:
hplip uses shared libraries from source installation in prefix
/usr/local
Status in hplip package in Ubuntu:
New
Bug description:
When installing `hplip` from source with default `configure` prefix
`/usr/local/` the system package `hplip` uses shared libraries in
`/usr/local/` which isn't very useful. Source installation should use
the files of their prefix and the system package should use the files
maintained by the system manager like it's intended by autotools and
filesystem hierarchy standards. Examples listed by `apport-gtk` after
crashes of `hplip`:
/usr/local/lib/libkrb5.so.3.3
/usr/local/lib/libhpdiscovery.so.0.0.1
/usr/local/lib/libk5crypto.so.3.1
/usr/local/lib/libcom_err.so.3.0
/usr/local/lib/libhpmud.so.0.0.6
/usr/local/lib/libkrb5support.so.0.1
/usr/local/lib/libhpipp.so.0.0.1
/usr/local/lib/libgssapi_krb5.so.2.2
ProblemType: Crash
DistroRelease: Ubuntu 16.04
Package: hplip-data 3.16.3+repack0-1
Uname: Linux 4.4.6-040406-generic x86_64
NonfreeKernelModules: openafs
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
CrashCounter: 1
CurrentDesktop: Unity
Date: Thu Apr 7 14:12:21 2016
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2015-12-12 (116 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterpreterPath: /usr/bin/python3.5
LocalLibraries: /usr/local/lib/libkrb5.so.3.3
/usr/local/lib/libhpdiscovery.so.0.0.1 /usr/local/lib/libk5crypto.so.3.1
/usr/local/lib/libcom_err.so.3.0 /usr/local/lib/libhpmud.so.0.0.6
/usr/local/lib/libkrb5support.so.0.1 /usr/local/lib/libhpipp.so.0.0.1
/usr/local/lib/libgssapi_krb5.so.2.2
Lpstat:
device for Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk):
hp:/net/HP_Color_LaserJet_MFP_M476dn?ip=192.168.179.42
device for Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB):
hp:/usb/HP_Color_LaserJet_MFP_M476dn?serial=CNB8H415Z5
MachineType: LENOVO 20221
PackageArchitecture: all
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk).ppd',
'/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB).ppd'] failed
with exit code 2: grep:
/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(Netzwerk).ppd:
Permission denied
grep: /etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-MFP-M476dn_(USB).ppd:
Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.6-040406-generic
root=UUID=791b47e7-915d-4d5a-bce0-d7e9b660a2ab ro
rootflags=subvol=ubuntu-main-root
PythonArgs: ['/usr/bin/hp-toolbox']
SourcePackage: hplip
Title: toolbox.py crashed with ImportError in
/usr/share/hplip/base/status.py:
/usr/lib/python3/dist-packages/hpmudext.cpython-35m-x86_64-linux-gnu.so:
undefined symbol: hpmud_make_par_uri
UpgradeStatus: Upgraded to xenial on 2016-03-14 (23 days ago)
UserGroups: adm autopilot bumblebee cdrom dip libvirtd lpadmin plugdev
sambashare sudo
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z500 Touch
dmi.modalias:
dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch:
dmi.product.name: 20221
dmi.product.version: Lenovo IdeaPad Z500 Touch
dmi.sys.vendor: LENOVO
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