Public bug reported:
No sound, either on headphones or internal speakers. Have been all over
forums, tried every fix I can find. The installation is new, and it's
on a new Dell 5559.
Sound is not muted, and I believe the settings are correct, but it's
hard to be sure, as each answer I find seems to have slightly differing
advice, albeit a lot in common.
Would be really helpful if your best and most complete FAQ answers were
locked in one place, sorted by Ubuntu release: otherwise there's no way
to tell which helpful suggestions/solutions are really correct.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 2107 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Dec 30 14:25:38 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-24 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_AlsaPlaybackTestStderr:
W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r
x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t e
r r o r
T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 2107 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.name: 0664DJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1530142
Title:
[Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
No sound, either on headphones or internal speakers. Have been all
over forums, tried every fix I can find. The installation is new, and
it's on a new Dell 5559.
Sound is not muted, and I believe the settings are correct, but it's
hard to be sure, as each answer I find seems to have slightly
differing advice, albeit a lot in common.
Would be really helpful if your best and most complete FAQ answers
were locked in one place, sorted by Ubuntu release: otherwise there's
no way to tell which helpful suggestions/solutions are really correct.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 2107 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Dec 30 14:25:38 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-24 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_AlsaPlaybackTestStderr:
W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r
x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p u t
e r r o r
T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 2107 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.name: 0664DJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.
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