I see that this bug is listed as "affects 1 person."  I'd like to point
out the history of the problem  goes clear back to 2005 and request that
it be given more attention.  The following results can be had by
searching Questions for "evolution ping".   So, there are at least 8
other users that have the problem, but others have also added their
notations at various times.

Answered        6709    Can I switch off evolution imap server ping?    
2007-05-16      Stephan Elsner  —       Answered
Answered        1858    Need to ping server before send or receiving using POP3 
        2006-09-22      rjhutt  —       Answered
Solved  268423  evolution imap with comcast     2015-06-22      Phil Norisez    
—       Solved
Answered        118     Timout error in evolution       2005-11-11      Philip 
Graetz   —       Answered
Solved  83263   Evolution with 1and1.com        2009-09-19      richnvel        
—       Solved
Solved  3965    Send/Receive grayed out in evolution 2.9.92     2007-03-01      
|Fred Krogh     —       Solved
Solved  233857  connection timing out   2013-08-11      David Danforth  —       
Solved
Solved  68498   Error while Fetching Mail. (Evolution, Jaunty)  2009-04-24      
Larry Vogler    —       Solved
Solved  120667  Noob ?: Evolution "Login Failure" when attempting Send/Receive  
2010-08-11      Popeye.Tom      —       Solved

This problem makes evolution undesirable, since email fetching is
suspended while it determines that the ping is not working.  From the
variety of different mailservers on which this has been reported, I
conclude that this is a bug in Ubuntu's version of evolution.  Please
address this!

** Summary changed:

- evolution imap with comcast gets ping error
+ evolution imap with various mail servers gets ping error

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1467498

Title:
  evolution imap with various mail servers gets ping error

Status in evolution package in Ubuntu:
  New

Bug description:
  Comcast/Xfinity is pushing us to go to IMAP instead of POP, so trying
  to do this.  Setting up an evolution IMAP account to imap.comcast.net
  is all that is needed to reproduce this.  Keep getting a message from
  evolution about imap.comcast.net disconnecting on a ping.  Want to
  know if this indicates a real problem or is just an artifact of
  incompatibility between ubuntu evolution and comcast/xfinity, and CAN
  BE IGNORED.

  Error reads as follows: "Error while Pinging IMAP server
  imap.comcast.net.    Server unexpectedly disconnected.  Connection
  timed out."

  Evolution info:  3.2.3

  Ubuntu info:   12.04 (precise)  kernel info: 3.13.0-55-generic

  I am reporting this as a bug because Ubuntu Software Center says:
  "Canonical provides critical updates for Evolution Mail and Calendar
  until April 2017."

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