Public bug reported: Note this is a render/GUI error; I confirm that my messages are present.
I have multiple email accounts and use the global inbox feature. I recently tried to look at the inbox for a particular email address, and found the list of message headers in the thread pane disappears, along with the column headings. I can click in the white space and a message is selected and I can see its contents in the message pane. The thread pane renders properly for the other local email addresses, and the messages from the particular email address appear properly in the global inbox thread pane. The status bar shows the inbox in question has 1609 messages, and when I filter for this email address in the global inbox, the status pane shows 1566 messages. Rebuilding the index for this email address, restarting thunderbird, changing the layout view and starting in Safe Mode and with add-ons disabled and toolbars reset have made no difference. I don't know what I should be looking for; I don't see anything different about this particular email address and the others that display headers in the thread pane properly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.16.0-50.66~14.04.1-generic 3.16.7-ckt16 Uname: Linux 3.16.0-50-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bbogart 1995 F.... pulseaudio bbogart 2177 F.... panel-12-mixer BuildID: 20150930122345 Channel: Unavailable CurrentDesktop: XFCE Date: Thu Oct 8 09:46:06 2015 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2010-11-05 (1798 days ago) InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) IpRoute: default via 192.168.0.1 dev eth0 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.5 IwConfig: eth0 no wireless extensions. lo no wireless extensions. Locales: extensions.sqlite corrupt or missing Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use) RelatedPackageVersions: gecko-mediaplayer 1.0.8-4ubuntu1 rhythmbox-mozilla 3.0.2-0ubuntu2 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to trusty on 2015-01-01 (280 days ago) dmi.bios.date: 08/16/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1018.002 dmi.board.name: A8V Deluxe dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1018.002:bd08/16/2007:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnA8VDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty ** Attachment added: "This image shows an arbitrary message selected by clicking in the blank thread pane to select a message" https://bugs.launchpad.net/bugs/1504241/+attachment/4488881/+files/thunderbird-thread-pane-bug.png ** Summary changed: - GUI bug: emails don't appear in local inbox, but do appear in global inbox. + GUI bug: emails don't appear in local inbox thread pane, but do appear in global inbox thread pane. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1504241 Title: GUI bug: emails don't appear in local inbox thread pane, but do appear in global inbox thread pane. Status in thunderbird package in Ubuntu: New Bug description: Note this is a render/GUI error; I confirm that my messages are present. I have multiple email accounts and use the global inbox feature. I recently tried to look at the inbox for a particular email address, and found the list of message headers in the thread pane disappears, along with the column headings. I can click in the white space and a message is selected and I can see its contents in the message pane. The thread pane renders properly for the other local email addresses, and the messages from the particular email address appear properly in the global inbox thread pane. The status bar shows the inbox in question has 1609 messages, and when I filter for this email address in the global inbox, the status pane shows 1566 messages. Rebuilding the index for this email address, restarting thunderbird, changing the layout view and starting in Safe Mode and with add-ons disabled and toolbars reset have made no difference. I don't know what I should be looking for; I don't see anything different about this particular email address and the others that display headers in the thread pane properly. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.16.0-50.66~14.04.1-generic 3.16.7-ckt16 Uname: Linux 3.16.0-50-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bbogart 1995 F.... pulseaudio bbogart 2177 F.... panel-12-mixer BuildID: 20150930122345 Channel: Unavailable CurrentDesktop: XFCE Date: Thu Oct 8 09:46:06 2015 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2010-11-05 (1798 days ago) InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) IpRoute: default via 192.168.0.1 dev eth0 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.5 IwConfig: eth0 no wireless extensions. lo no wireless extensions. Locales: extensions.sqlite corrupt or missing Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use) RelatedPackageVersions: gecko-mediaplayer 1.0.8-4ubuntu1 rhythmbox-mozilla 3.0.2-0ubuntu2 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to trusty on 2015-01-01 (280 days ago) dmi.bios.date: 08/16/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1018.002 dmi.board.name: A8V Deluxe dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1018.002:bd08/16/2007:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnA8VDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. 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