Jairo Serrano, as per http://www.dell.com/support/home/us/en/04/product- support/product/inspiron-14-3437/drivers an update to your computer's buggy and outdated BIOS is available (A09). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a09 ** Changed in: xserver-xorg-video-intel (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1313378 Title: [hsw mesa] Intel 4000 video crashes on play Status in xserver-xorg-video-intel package in Ubuntu: Incomplete Bug description: try to play some steam games, or simple random screen crashes... ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sun Apr 27 10:29:27 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:05f3] InstallationDate: Installed on 2014-04-26 (1 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 3437 ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/sdb2 ro rootflags=subvol=@ quiet splash vt.handoff=7 SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0FYRW0 dmi.board.vendor: Dell Inc. dmi.board.version: A07 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/14/2013:svnDellInc.:pnInspiron3437:pvrNotSpecified:rvnDellInc.:rn0FYRW0:rvrA07:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3437 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Sun Apr 27 10:21:53 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5238 vendor CMN xserver.version: 2:1.15.1-0ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1313378/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp