Vipanchith Reddy, as per http://www.dell.com/support/home/us/en/04 /product-support/product/inspiron-1420/drivers an update to your computer's buggy and outdated BIOS is available (A10). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a10 ** Changed in: xserver-xorg-video-intel (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1291168 Title: [965gm mesa] Google Chrome Stable GPU hang Status in xserver-xorg-video-intel package in Ubuntu: Incomplete Bug description: this is the 2nd time i opened google chrome stable on my pc. i just opened google store and was browsing some apps. i dont know what happened it just turned the display off. i couldn't do anything. ProblemType: Crash DistroRelease: Ubuntu 14.04 Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5 Uname: Linux 3.13.0-16-generic i686 .tmp.unity.support.test.0: ApportVersion: 2.13.3-0ubuntu1 Architecture: i386 Chipset: i965gm CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Mar 12 08:54:33 2014 DistUpgraded: 2014-03-08 15:26:51,012 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu DuplicateSignature: [i965gm] GPU lockup IPEHR: 0x60020100 Ubuntu 14.04 ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py ExtraDebuggingInterest: No GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: Dell Inspiron 1420 [1028:01f3] Subsystem: Dell Dell Inspiron 1420 [1028:01f3] InstallationDate: Installed on 2013-11-04 (127 days ago) InstallationMedia: Edubuntu 10.04 "Lucid Lynx" - Release i386 (20100429.1) InterpreterPath: /usr/bin/python3.4 MachineType: Dell Inc. Inspiron 1420 ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py ProcEnviron: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=93cf8f15-6f93-4a71-bf40-dc15c4ba1c48 ro quiet splash vt.handoff=7 RelatedPackageVersions: xserver-xorg 1:7.7+1ubuntu8 libdrm2 2.4.52-1 xserver-xorg-video-intel 2:2.99.910-0ubuntu1 SourcePackage: xserver-xorg-video-intel Title: [i965gm] GPU lockup IPEHR: 0x60020100 UpgradeStatus: Upgraded to trusty on 2014-03-08 (3 days ago) UserGroups: dmi.bios.date: 11/08/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0DT492 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd11/08/2007:svnDellInc.:pnInspiron1420:pvr:rvnDellInc.:rn0DT492:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 1420 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.11+14.04.20140305-0ubuntu1 version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc3-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc3-0ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Wed Mar 12 08:56:15 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 12631 vendor SEC xserver.version: 2:1.15.0-1ubuntu6 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1291168/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp