** Also affects: canonical-devices-system-image Importance: Undecided Status: New
** Changed in: canonical-devices-system-image Importance: Undecided => Critical ** Changed in: canonical-devices-system-image Status: New => Confirmed ** Changed in: canonical-devices-system-image Milestone: None => ww40-2015 ** Changed in: canonical-devices-system-image Assignee: (unassigned) => Steve Langasek (vorlon) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1278780 Title: apport takes too long to write crash report, appears to lock up phone Status in Apport: Confirmed Status in Canonical System Image: Confirmed Status in apport package in Ubuntu: Triaged Bug description: I can trigger a crash easily on my phone via bug 1262711. Other bugs are available. When that happens my phone appears to freeze. I am unable to do anything for approximately 1 to 1.5 minutes. As a user my initial gut reaction is to reboot the phone, thus losing the crash report, and wasting my time. Having the phone lock up for 1.5 minutes is a terrible user experience. Can we fix/mitigate/workaround that? ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: apport 2.13.2-0ubuntu2 Uname: Linux 3.4.0-3-mako armv7l ApportVersion: 2.13.2-0ubuntu2 Architecture: armhf CrashReports: 664:32011:110:10083:2014-02-10 15:41:18.152893384 +0000:2014-02-10 15:11:09.169231740 +0000:/var/crash/_usr_lib_arm-linux-gnueabihf_upstart-app-launch_desktop-hook.32011.crash 640:0:110:1681527:2014-02-10 15:12:10.985193887 +0000:2014-02-10 15:12:05.639489630 +0000:/var/crash/_usr_bin_powerd.0.crash 640:0:110:21384:2014-02-11 07:58:44.876281991 +0000:2014-02-11 07:58:44.876281991 +0000:/var/crash/_usr_sbin_system-image-dbus.0.crash 640:32011:110:17122318:2014-02-11 09:19:49.915478726 +0000:2014-02-11 09:18:20.850439824 +0000:/var/crash/_usr_bin_unity8.32011.crash Date: Tue Feb 11 09:20:15 2014 InstallationDate: Installed on 2014-02-11 (0 days ago) InstallationMedia: Ubuntu Trusty Tahr (development branch) - armhf (20140211) PackageArchitecture: all ProcEnviron: TERM=linux PATH=(custom, no user) XDG_RUNTIME_DIR=<set> SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/apport/+bug/1278780/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp