I have an Android HTC One and when I ran mtp-tools in a terminal it said Listing raw devices and it said to report it and so I am here: Hope that is the right place to do so...
Device 0 (VID=0bb4 and PID=0f25) is UNKNOW. Please report this VID/PID and the device model to the libmtp development team Found 1 device: 0bb4:0f25@ bus 2, dev 14 Android device detected, assigning default bug flags Error 1: Get Storage information failed. Error 2: PTP Layer error 02fe: get_handles_recursively(): could not get object handles. Error 2: Error 02fe: PTP: Protocol error, data expected USB low-level info: bcdUSB: 528 bDeviceClass: 0 bDeviceSubClass: 0 bDeviceProtocol: 0 idVendor: 0bb4 idProduct: 0f25 IN endpoint maxpacket: 512 bytes OUT endpoint maxpacket: 512 bytes Raw device info: Bus location: 2 Device number: 14 Device entry info: Vendor: (null) Vendor id: 0x0bb4 Product: (null) Vendor id: 0x0f25 Device flags: 0x08008106 Configuration 0, interface 0, altsetting 0: Interface description contains the string "MTP" Device recognized as MTP, no further probing. Device info: Manufacturer: HTC Model: HTC6525LVW Device version: 4.17.605.5 Serial number: HT44GSF03806 Vendor extension ID: 0x00000006 Vendor extension description: microsoft.com: 1.0; android.com: 1.0; Detected object size: 64 bits Extensions: microsoft.com: 1.0 android.com: 1.0 Supported operations: 1001: get device info 1002: Open session 1003: Close session 1004: Get storage IDs 1005: Get storage info 1006: Get number of objects 1007: Get object handles 1008: Get object info 1009: Get object 100a: Get thumbnail 100b: Delete object 100c: Send object info 100d: Send object 1014: Get device property description 1015: Get device property value 1016: Set device property value 1017: Reset device property value 101b: Get partial object 9801: Get object properties supported 9802: Get object property description 9803: Get object property value 9804: Set object property value 9805: Get object property list 9811: Set object references 95c1: Get Partial Object (64bit Offset) 95c2: Send Partial Object 95c3: Truncate Object 95c4: Begin Edit Object 95c5: End Edit Object 96f0: Unknown (96f0) Events supported: 0x4002 0x4003 0x4004 0x4005 0x4006 Device Properties Supported: 0xd401: Synchronization Partner 0xd402: Friendly Device Name 0x5003: Image Size 0x5001: Battery Level Playable File (Object) Types and Object Properties Supported: 3000: Undefined Type dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY dc04: Object Size UINT64 data type READ ONLY dc07: Object File Name STRING data type GET/SET dc09: Date Modified STRING data type DATETIME FORM READ ONLY dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY dc44: Name STRING data type READ ONLY dc4e: Date Added STRING data type DATETIME FORM READ ONLY 3001: Association/Directory dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY dc04: Object Size UINT64 data type READ ONLY dc07: Object File Name STRING data type GET/SET dc09: Date Modified STRING data type DATETIME FORM READ ONLY dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY dc44: Name STRING data type READ ONLY dc4e: Date Added STRING data type DATETIME FORM READ ONLY 3004: Text dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY dc04: Object Size UINT64 data type READ ONLY dc07: Object File Name STRING data type GET/SET dc09: Date Modified STRING data type DATETIME FORM READ ONLY dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY dc44: Name STRING data type READ ONLY dc4e: Date Added STRING data type DATETIME FORM READ ONLY 3005: HTML -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libmtp in Ubuntu. https://bugs.launchpad.net/bugs/1233017 Title: Report VID/PID and device model is unknown (LIPMTP TEAM) Status in libmtp package in Ubuntu: New Bug description: Hello guys I bought alcatel one touch idol ultra in Mexico. I tried to transfer music from laptop to my phone, but ubuntu do not recognize the phone. I followed the steps on link below, but in the terminal when I figured out the VID=1BBB and PID=0168 and the devide 0, It said to me that please report this VID/PID and the device model to the libmtp development team. http://www.omgubuntu.co.uk/2011/12/how-to-connect-your-android-ice-cream-sandwich-phone-to-ubuntu-for-file-access/ I hope you can help with this issue. Thank you for you fantastic work. See you soon. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1233017/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp