Public bug reported: Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04. Thunderbird 1:31.8.0+build1-0ubuntu0.xxxxxx just hangs trying to connect to IMAP server. IMAP log shows initial connection and then nothing.
On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine On all three systems, package 1:31.8.0+build1-0ubuntu0.xxxxxx will not connect to the IMAP server ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22 Uname: Linux 3.13.0-61-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 BuildID: 20150715161921 Channel: Unavailable CurrentDesktop: KDE Date: Sat Aug 15 17:59:13 2015 ForcedLayersAccel: False IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2014-07-19 (392 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) IpRoute: default via 192.168.1.6 dev eth0 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.33 192.168.56.0/24 dev vboxnet0 proto kernel scope link src 192.168.56.1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin) IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin) PrefSources: prefs.js [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use) RelatedPackageVersions: google-talkplugin 5.41.0.0-1 icedtea-7-plugin 1.5-1ubuntu1 RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1503 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M5A78L-M/USB3 dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug third-party-packages trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1485271 Title: 1:31.8.0+build1-0ubuntu0.14.04.1 will not connect to imap server Status in thunderbird package in Ubuntu: New Bug description: Two different Kubuntu 14.04.2 as well as a Ubuntu 15.04. Thunderbird 1:31.8.0+build1-0ubuntu0.xxxxxx just hangs trying to connect to IMAP server. IMAP log shows initial connection and then nothing. On 14.04.2, package 1:24.4.0+build1-0ubuntu1 works just fine On 15.04, package 1:31.7.0+build1-0ubuntu0.15.04.1 works just fine On all three systems, package 1:31.8.0+build1-0ubuntu0.xxxxxx will not connect to the IMAP server ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: thunderbird 1:31.8.0+build1-0ubuntu0.14.04.1 ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22 Uname: Linux 3.13.0-61-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 BuildID: 20150715161921 Channel: Unavailable CurrentDesktop: KDE Date: Sat Aug 15 17:59:13 2015 ForcedLayersAccel: False IncompatibleExtensions: Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2014-07-19 (392 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) IpRoute: default via 192.168.1.6 dev eth0 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.33 192.168.56.0/24 dev vboxnet0 proto kernel scope link src 192.168.56.1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin) IcedTea-Web Plugin (using IcedTea-Web 1.5 (1.5-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin) PrefSources: prefs.js [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js Profiles: Profile0 (Default) - LastVersion=31.8.0/20150715161921 (In use) RelatedPackageVersions: google-talkplugin 5.41.0.0-1 icedtea-7-plugin 1.5-1ubuntu1 RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/14/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1503 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M5A78L-M/USB3 dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd11/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-M/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1485271/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp