The problem is not in cups but in ghostscript. Downgrading ghostscript solves the problem.
** Package changed: cups (Ubuntu) => ghostscript (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ghostscript in Ubuntu. https://bugs.launchpad.net/bugs/1479267 Title: Brother MFC-L8650CDW cuts top of the page Status in ghostscript package in Ubuntu: New Bug description: I've installed Brother's drivers from http://support.brother.com/g/b/downloadlist.aspx?c=gb&lang=en&prod=mfcl8650cdw_eu_cn&os=128 They've worked fine until now. For some reason even if I try to print test page (the page with Ubuntu logos) the top of the page is not printed. It looks like it's printed outside of the page as if the page contents are shifted up. Printer's self test page prints just fine. We really need this printer to do our work. I don't know if cups is the right package for this bug but feel free to correct it. What I've tried already: Reinstalling the Brother drivers (the same version as newer wasn't available). After that reinstalling the printer on printer settings. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.6 ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22 Uname: Linux 3.13.0-59-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CupsErrorLog: Error: [Errno 13] Lupa evätty: '/var/log/cups/error_log' CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Wed Jul 29 11:33:53 2015 KernLog: Lpstat: device for Brother-HL-3040CN-series: usb://Brother/HL-3040CN%20series?serial=000D1J577489 device for Brother-MFC-L8650CDW: usb://Brother/MFC-L8650CDW?serial=E73477D4J121859 device for Lexmark-X5490: usb://Lexmark/5400%20Series?serial=22N018014002OL2&interface=1 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Lexmark-X5490: Generic text-only printer Hewlett-Packard-HP-LaserJet-2100-Series: HP LaserJet 2100 Foomatic/pxlmono (recommended) Brother-MFC-L8650CDW: Brother MFC-L8650CDW CUPS Brother-HL-3040CN-series: Brother HL3040CN CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=9ce2c9f0-d271-4bba-bff2-c46fb4d7f2cd ro splash quiet vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to trusty on 2014-12-01 (239 days ago) dmi.bios.date: 07/26/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0701 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5G41T-M LE dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd07/26/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5G41T-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer mtime.conffile..etc.cups.cupsd.conf: 2014-12-01T12:53:24.694185 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/1479267/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
