Public bug reported: A couple of days ago CUPS stopped working.
Now if I try to print, no printers show in the list of available printers. If I open the Printers window (system-config-printer) all I get is a message that says "Printing service not available. Start the service on this computer or connect to another server." The start service button is greyed out. If I click connect and try to connect to localhost I get an error "There was an error during the CUPS operation: 'failed to connect to server'." I tried sudo service cups start but it didn't help. I'm not sure what happened recently that could have caused this - perhaps an update to one of the packages but it has been working since I upgraded to 14.10 so it's not directly due to the system upgrade. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Tue Jan 6 12:45:20 2015 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor MachineType: System manufacturer System Product Name Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=ce77188b-016d-42c7-9d3e-b46ecec2c70e ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to utopic on 2014-12-30 (7 days ago) dmi.bios.date: 10/10/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0803 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8B75-M LX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd10/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8B75-MLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1407958 Title: cups printing not working Status in cups package in Ubuntu: New Bug description: A couple of days ago CUPS stopped working. Now if I try to print, no printers show in the list of available printers. If I open the Printers window (system-config-printer) all I get is a message that says "Printing service not available. Start the service on this computer or connect to another server." The start service button is greyed out. If I click connect and try to connect to localhost I get an error "There was an error during the CUPS operation: 'failed to connect to server'." I tried sudo service cups start but it didn't help. I'm not sure what happened recently that could have caused this - perhaps an update to one of the packages but it has been working since I upgraded to 14.10 so it's not directly due to the system upgrade. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Tue Jan 6 12:45:20 2015 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor MachineType: System manufacturer System Product Name Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=ce77188b-016d-42c7-9d3e-b46ecec2c70e ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to utopic on 2014-12-30 (7 days ago) dmi.bios.date: 10/10/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0803 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8B75-M LX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd10/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8B75-MLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1407958/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp