Oliver Woodford, the issue you are reporting is an upstream one. Could you
please report this problem via
https://bugs.freedesktop.org/enter_bug.cgi?product=xorg ?
Component: Driver/intel
Version: 7.7
Severity: Normal
Hardware: x86-64
OS: Linux
Priority: Medium
Please provide a direct URL to your bug report once you have made it so
that it may be tracked.
Thank you for your understanding.
** Changed in: xorg (Ubuntu)
Status: Confirmed => Triaged
** Summary changed:
- [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset
+ 8086:2a42 [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
chipset
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https://bugs.launchpad.net/bugs/1364292
Title:
8086:2a42 [Toshiba Portégé R600-10Q] VGA output doesn't work with
Intel GM45 chipset
Status in xorg package in Ubuntu:
Triaged
Bug description:
I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
R600-10Q laptop (a model from 2009). I am now trying to display the
desktop on a BenQ Senseye3 22" monitor, via the vga output, but it's
not working - the monitor says "No Signal Detected!".
What I've done:
I have gone into "Screen Display", where I can see the monitor is detected by
the laptop.
The monitor has a 1920 x 1080 native resolution, which I have tried to use,
but I have also set it to lower resolutions, e.g. 1024 x 576.
I have tried to use the monitor in dual screen, mirrored and single screen
mode - none work.
I have tried pressing Fn + F5 to get single screen output - the laptop screen
goes blank, but still no output on the monitor.
I have tried several monitors (of the same type, and also of a different
make), so I don't think it's that.
If I plug the vga cable in after boot up, then the monitor receives no
signal.
WORKAROUND: If, and only if, the monitor was plugged in to the PC's
VGA output during boot up, then the display outputs to the monitor
correctly.
The laptop has the Intel® GS45 Express chipset for graphics acceleration. I
installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset
Also, in the "About This Computer" window I see:
Graphics: Mobile Intel® GM45 Express Chipset
I wonder if the problem is that my chipset is GS45 not GM45.
The output of "sudo lshw -C video" is:
*-display:0
description: VGA compatible controller
product: Mobile 4 Series Chipset Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:44 memory:ff400000-ff7fffff memory:e0000000-efffffff
ioport:cff8(size=8)
*-display:1 UNCLAIMED
description: Display controller
product: Mobile 4 Series Chipset Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2.1
bus info: pci@0000:00:02.1
version: 07
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: latency=0
resources: memory:ffc00000-ffcfffff
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Sep 2 10:00:57 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller
[8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:000c]
Subsystem: Toshiba America Info Systems Device [1179:000c]
InstallationDate: Installed on 2014-08-28 (4 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
MachineType: TOSHIBA PORTEGE R600
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic
root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias:
dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R600
dmi.product.version: PPR61E-00Q00CEN
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Sun Aug 31 11:29:04 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2
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