Balazs Kelemen, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5225038&swLangOid=8&swEnvOid=4158 an update to your BIOS is available (03.69). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, then please mark this report Status New. Thank you for your understanding. ** Description changed: - Original bug: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg- - video-ati/+bug/360724 - - I just followed the instructions @penalvch was giving. - - Please see that for context, it is well explained, I don't want to - duplicate it here. - - Hope this helps. + Corrupted mouse cursor on one of the screens. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: - + ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin CurrentDesktop: KDE Date: Thu Dec 11 12:56:37 2014 DistUpgraded: 2014-08-28 15:51:15,355 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: kubuntu DkmsStatus: - fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed - virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed - virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed + fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed + virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed + virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: - Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller]) - Subsystem: Hewlett-Packard Company Device [103c:0122] + Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Device [103c:0122] InstallationDate: Installed on 2013-10-22 (414 days ago) InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) LightdmGreeterLog: - QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory - QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus - Bus::open: Can not get ibus-daemon's address. - IBusInputContext::createInputContext: no connection to ibus-daemon - file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession + QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory + QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus + Bus::open: Can not get ibus-daemon's address. + IBusInputContext::createInputContext: no connection to ibus-daemon + file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: - QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory - QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus - Bus::open: Can not get ibus-daemon's address. - IBusInputContext::createInputContext: no connection to ibus-daemon - file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession + QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory + QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus + Bus::open: Can not get ibus-daemon's address. + IBusInputContext::createInputContext: no connection to ibus-daemon + file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession MachineType: Hewlett-Packard HP Z620 Workstation ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=6f44318e-b0cf-46d7-a4f7-882fcb7934b9 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-08-28 (104 days ago) dmi.bios.date: 05/09/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.15 dmi.board.asset.tag: 2UA32613WN dmi.board.name: 158A dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: 2UA32613WN dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.15:bd05/09/2013:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Z620 Workstation dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Fri Dec 5 11:24:22 2014 xserver.configfile: /etc/X11/xorg.conf xserver.errors: - AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] - AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] - AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] + AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2.1 xserver.video_driver: fglrx ** Tags added: bios-outdated-03.69 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1401623 Title: Corrupted mouse cursor on one of the screens Status in xorg package in Ubuntu: Incomplete Bug description: Corrupted mouse cursor on one of the screens. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin CurrentDesktop: KDE Date: Thu Dec 11 12:56:37 2014 DistUpgraded: 2014-08-28 15:51:15,355 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: kubuntu DkmsStatus: fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed ExtraDebuggingInterest: No GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:0122] InstallationDate: Installed on 2013-10-22 (414 days ago) InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) LightdmGreeterLog: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession LightdmGreeterLogOld: QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus Bus::open: Can not get ibus-daemon's address. IBusInputContext::createInputContext: no connection to ibus-daemon file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession MachineType: Hewlett-Packard HP Z620 Workstation ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=6f44318e-b0cf-46d7-a4f7-882fcb7934b9 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-08-28 (104 days ago) dmi.bios.date: 05/09/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.15 dmi.board.asset.tag: 2UA32613WN dmi.board.name: 158A dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: 2UA32613WN dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.15:bd05/09/2013:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Z620 Workstation dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Fri Dec 5 11:24:22 2014 xserver.configfile: /etc/X11/xorg.conf xserver.errors: AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2.1 xserver.video_driver: fglrx To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1401623/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
