I wanted to post one further workaround. This is thanks to a co worker of mine.
He tells me that when using the gnome shell and evolution, he *did not* use the online accounts at first. Instead, he first manually configured his IMAP email account (his personal email account) as he always did within evolution. He then went into online accounts and configured his ews account through gnome shell and everything worked :) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evolution-data-server in Ubuntu. https://bugs.launchpad.net/bugs/1061195 Title: Can't create EWS or MAPI account Status in “evolution-data-server” package in Ubuntu: Confirmed Bug description: Evolution appears unable to create an EW or MAPI account. All the steps proceed normally, including fetching the URL (for EWS) or authenticating (for MAPI). However, at the conclusion of account creation process, no actual account appears in the list. I've tried starting Evolution from the command line using various DEBUG_ variables and there are no EWS- or MAPI-specific errors. So I'm not exactly sure what to do next. I am fairly certain the problem doesn't lie with my corporate Exchange server, as web mail works fine and any other EWS-capable client (like the mail app in Android). ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: evolution 3.6.0-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4 Uname: Linux 3.5.0-16-generic x86_64 ApportVersion: 2.6.1-0ubuntu1 Architecture: amd64 Date: Wed Oct 3 12:40:28 2012 InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Beta amd64 (20120925) ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evolution UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evolution-data-server/+bug/1061195/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp