Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: nautilus (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1362840
Title:
Unable to access “640 GB Volume”
Status in “nautilus” package in Ubuntu:
Confirmed
Bug description:
Error mounting /dev/sda2 at /media/ubuntu/DAB2A282B2A2632D: Command-line
`mount -t "ntfs" -o
"uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177"
"/dev/sda2" "/media/ubuntu/DAB2A282B2A2632D"' exited with non-zero exit status
14: Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda2': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.
Windows 8.1 isnt starting and cant open disk from Ubuntu to get files back.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: nautilus 1:3.10.1-0ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CasperVersion: 1.340
CurrentDesktop: Unity
Date: Thu Aug 28 22:15:19 2014
GsettingsChanges:
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
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