same here with Motorloa Razr I on ubuntu 14.04, unable to access phone storage. In Thunar XT890 device appears, but when clicking on it: "Unable to mount XT890 - Unable to open MTP device '[usb:003,005]'."
in syslog: Oct 17 11:46:17 ins kernel: [ 2431.192221] usb 3-4: new high-speed USB device number 5 using xhci_hcd Oct 17 11:46:17 ins kernel: [ 2431.211880] usb 3-4: New USB device found, idVendor=22b8, idProduct=710f Oct 17 11:46:17 ins kernel: [ 2431.211891] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 17 11:46:17 ins kernel: [ 2431.211896] usb 3-4: Product: XT890 Oct 17 11:46:17 ins kernel: [ 2431.211901] usb 3-4: Manufacturer: motorola Oct 17 11:46:17 ins kernel: [ 2431.211905] usb 3-4: SerialNumber: TA32402E4K Oct 17 11:46:17 ins kernel: [ 2431.213222] usb-storage 3-4:1.0: USB Mass Storage device detected Oct 17 11:46:17 ins kernel: [ 2431.213454] scsi8 : usb-storage 3-4:1.0 Oct 17 11:46:18 ins kernel: [ 2432.213594] scsi 8:0:0:0: CD-ROM motorola XT890 0001 PQ: 0 ANSI: 2 Oct 17 11:46:18 ins kernel: [ 2432.216542] sr1: scsi-1 drive Oct 17 11:46:18 ins kernel: [ 2432.217812] sr 8:0:0:0: Attached scsi CD-ROM sr1 Oct 17 11:46:18 ins kernel: [ 2432.218157] sr 8:0:0:0: Attached scsi generic sg4 type 5 Oct 17 11:46:19 ins kernel: [ 2433.645724] ISO 9660 Extensions: Microsoft Joliet Level 1 Oct 17 11:46:19 ins kernel: [ 2433.647333] ISOFS: changing to secondary root Oct 17 11:46:19 ins udisksd[2752]: Mounted /dev/sr1 at /media/anw/Device Manager on behalf of uid 1000 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libmtp in Ubuntu. https://bugs.launchpad.net/bugs/1278970 Title: Motorola phones not discovered as MTP devices Status in “libmtp” package in Ubuntu: Confirmed Bug description: I have two Motorola Android phones, neither of which is recognized as an MTP device in trusty (so close to the release). The models are Razr i and Defy+. The rest of the information should be attached automatically, I believe. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: libmtp-common 1.1.6-20-g1b9f164-1ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0 Uname: Linux 3.13.0-6-generic i686 ApportVersion: 2.13.2-0ubuntu2 Architecture: i386 CasperVersion: 1.336ubuntu1 CurrentDesktop: Unity Date: Tue Feb 11 16:20:00 2014 Dependencies: LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140202) PackageArchitecture: all SourcePackage: libmtp UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1278970/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
