Normally this printer should automatically get set up with the SELPHY CP400
gutenprint driver.
Please provide the following information:
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer
Can you also provide the exact steps how to reproduce the bug in
system-config-printer and also some debugging output.
Please open a terminal window and run the command: system-config-printer
--debug 2>&1 | tee log.txt
Please do the steps which lead to the problem and tell us here what exactly you
did. After that attach the file log.txt to this bug report. Do not compress the
file.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1342497
Title:
Adding CP400 printer gives "client-error-not-possible" error
Status in “cups” package in Ubuntu:
Incomplete
Bug description:
Ubuntu 14.04 LTS
cups:
Installed: 1.7.2-0ubuntu1
Candidate: 1.7.2-0ubuntu1
Version table:
*** 1.7.2-0ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
system-config-printer-gnome: /usr/share/system-config-printer/system-
config-printer.py
Appears to find the drivers and gets to the New Printer page. Hitting
Apply button gives:
CUPS Server Error: There was an error during the CUPS operation:
'client-error-not-possible'.
Once it created a greyed out printer icon with what looked like a
vertical = sign over it. Every other time, it simply gives the error.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jul 15 21:46:50 2014
Lpstat:
device for Canon-CP400: ///dev/null
device for HP_LaserJet_P1006: hp:/usb/HP_LaserJet_P1006?serial=AB0NM85
device for PDF: cups-pdf:/
MachineType: System76, Inc. Ratel Performance
Papersize: letter
PpdFiles:
PDF: Generic CUPS-PDF Printer
HP_LaserJet_P1006: HP LaserJet p1006, hpcups 3.14.3, requires proprietary
plugin
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic
root=UUID=fe71734f-4e7d-490e-b08a-446c29db9788 ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-07-04 (11 days ago)
dmi.bios.date: 07/01/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0507
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87I-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: MB-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: System76. Inc.
dmi.chassis.version: Desktop
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0507:bd07/01/2013:svnSystem76,Inc.:pnRatelPerformance:pvrratp2:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnSystem76.Inc.:ct3:cvrDesktop:
dmi.product.name: Ratel Performance
dmi.product.version: ratp2
dmi.sys.vendor: System76, Inc.
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