@Martin, I am not going to get involved in an argument, I am only trying
to help.  I suspect the reason this bug is no longer getting attention
is that the devs looked at it months ago and since the bug as described
(custom shortcuts not working) was no longer showing itself they have
lost interest and unsubscribed from the bug.  My suggestion to open a
new bug describing succinctly the problem you are seeing was not for my
benefit it was for yours.  A new bug, referencing 14.04 in particular,
and if confirmed by others, is more likely to get attention than
continuing to flog away at this one.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1224732

Title:
  Custom & default keyboard shortcuts don't work

Status in libxfce4ui:
  New
Status in “gnome-control-center” package in Ubuntu:
  Confirmed
Status in “libxkbcommon” package in Ubuntu:
  New

Bug description:
  Just noticed that adding custom keyboard shortcuts does not have any
  effect. If, for example, I add a custom keyboard shortcut for Evince
  and set it to Ctrl+Alt+E, pressing this key combination won't launch
  Evince.

  * What happens *
    When I add a custom keyboard shortcut (and bind it to some key 
combination), the shortcut does not run the associated command.

  * What I expect *
    After adding the custom shortcut, I expect that the shortcut launches the 
associated command.

  Description:  Ubuntu Saucy Salamander (development branch)
  Release:      13.10

  gnome-control-center:
    Installed: 1:3.6.3-0ubuntu36
    Candidate: 1:3.6.3-0ubuntu36
    Version table:
   *** 1:3.6.3-0ubuntu36 0
          500 http://us.archive.ubuntu.com/ubuntu/ saucy/main i386 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: gnome-control-center 1:3.6.3-0ubuntu36
  ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
  Uname: Linux 3.11.0-7-generic i686
  ApportVersion: 2.12.1-0ubuntu4
  Architecture: i386
  Date: Thu Sep 12 19:21:56 2013
  InstallationDate: Installed on 2013-08-31 (12 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130830)
  MarkForUpload: True
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_gnome-control-center:
   activity-log-manager          0.9.7-0ubuntu4
   deja-dup                      27.3.1-0ubuntu1
   gnome-control-center-datetime 13.10.0+13.10.20130903-0ubuntu1
   gnome-control-center-signon   0.1.7~+13.10.20130724.1-0ubuntu1
   gnome-control-center-unity    1.3daily13.06.14.1-0ubuntu1

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