Public bug reported:
Something crashes.
Observed behavior:
A window pops up spontaneusly telling me that a problem was detected and offers
me the option to "Report problem" (see first screenshot). If I do click Report
problem, after wasting a few seconds collecting information for the report to
be sent, a second window appears that says the problem cannot be reported
because it belongs to a third-party package (whose name was already visible in
the first popup).
Expected:
If you cannot report the problem, then don't offer me the option to do so.
Only an informative message should appear saying that a program has crashed,
which program, and with the option to show details, but there shouldn't exist a
"send report" option whose only reult is to make the user waste time trying
something that it known in advance to be impossible.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport 2.14.1-0ubuntu3.2
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportLog:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CrashReports:
640:1000:110:26779720:2014-06-20 23:01:35.185835261 +0200:2014-06-20
23:01:57.545835840 +0200:/var/crash/_opt_google_chrome_chrome.1000.crash
640:0:110:19789193:2014-06-20 23:01:45.137835519 +0200:2014-06-20
23:01:45.141835519 +0200:/var/crash/_usr_bin_Xorg.0.crash
640:0:110:2507:2014-06-27 17:03:51.846314668 +0200:2014-06-27
17:03:52.846314668 +0200:/var/crash/virtualbox-4.3.0.crash
600:106:110:0:2014-06-27 17:02:52.282317168 +0200:2014-06-27
17:02:52.282317168 +0200:/var/crash/virtualbox-4.3.0.uploaded
644:0:110:0:2014-06-27 17:02:50.146317258 +0200:2014-06-27 17:02:50.146317258
+0200:/var/crash/virtualbox-4.3.0.upload
CurrentDesktop: Unity
Date: Sat Jun 28 13:13:54 2014
InstallationDate: Installed on 2013-10-11 (259 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to trusty on 2014-05-24 (34 days ago)
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "Screenshot from 2014-06-27 17:02:46.png"
https://bugs.launchpad.net/bugs/1335410/+attachment/4141257/+files/Screenshot%20from%202014-06-27%2017%3A02%3A46.png
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https://bugs.launchpad.net/bugs/1335410
Title:
Crash Reporter offers to report a problem, only to tell me that the
problem cannot be reported because third party
Status in “apport” package in Ubuntu:
New
Bug description:
Something crashes.
Observed behavior:
A window pops up spontaneusly telling me that a problem was detected and
offers me the option to "Report problem" (see first screenshot). If I do click
Report problem, after wasting a few seconds collecting information for the
report to be sent, a second window appears that says the problem cannot be
reported because it belongs to a third-party package (whose name was already
visible in the first popup).
Expected:
If you cannot report the problem, then don't offer me the option to do so.
Only an informative message should appear saying that a program has crashed,
which program, and with the option to show details, but there shouldn't exist a
"send report" option whose only reult is to make the user waste time trying
something that it known in advance to be impossible.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: apport 2.14.1-0ubuntu3.2
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportLog:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CrashReports:
640:1000:110:26779720:2014-06-20 23:01:35.185835261 +0200:2014-06-20
23:01:57.545835840 +0200:/var/crash/_opt_google_chrome_chrome.1000.crash
640:0:110:19789193:2014-06-20 23:01:45.137835519 +0200:2014-06-20
23:01:45.141835519 +0200:/var/crash/_usr_bin_Xorg.0.crash
640:0:110:2507:2014-06-27 17:03:51.846314668 +0200:2014-06-27
17:03:52.846314668 +0200:/var/crash/virtualbox-4.3.0.crash
600:106:110:0:2014-06-27 17:02:52.282317168 +0200:2014-06-27
17:02:52.282317168 +0200:/var/crash/virtualbox-4.3.0.uploaded
644:0:110:0:2014-06-27 17:02:50.146317258 +0200:2014-06-27
17:02:50.146317258 +0200:/var/crash/virtualbox-4.3.0.upload
CurrentDesktop: Unity
Date: Sat Jun 28 13:13:54 2014
InstallationDate: Installed on 2013-10-11 (259 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to trusty on 2014-05-24 (34 days ago)
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https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1335410/+subscriptions
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