** Attachment removed: "Screen capture of the dialog box, hung" https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1322613/+attachment/4118303/+files/uprinthang.png
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/1322613 Title: Print dialog hangs on "Getting printer information" for CUPS browsed printer Status in “cups-filters” package in Ubuntu: New Bug description: I access printers via cups browsed. I can print to them from the command line, e.g. lp -U myusername -d mcgill-mono -o sides=two-sided-long-edge $2 $3 $4 /tmp/myfile.ps but from the system print dialog, they show up but are unusable. If I click on one, the box just waits forever until I click Cancel, waiting for printer information. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups-browsed 1.0.52-0ubuntu1.1 Uname: Linux 3.14.0-031400-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: E [22/May/2014:19:43:58 -0400] [Job 35] Unable to cancel print job. CurrentDesktop: Unity Date: Fri May 23 08:39:18 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-03-11 (72 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218) Lpstat: device for McGill-color: ipp://cups.ncs.mcgill.ca:631/printers/McGill_color device for mcgill-mono: ipp://cups.ncs.mcgill.ca:631/printers/mcgill_mono MachineType: LENOVO 34372VU Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.14.0-031400-generic root=UUID=63d5fa0d-9ba0-4641-bdfa-c45adfb938b5 ro quiet splash vt.handoff=7 SourcePackage: cups-filters UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2013 dmi.bios.vendor: LENOVO dmi.bios.version: GCET97WW (2.57 ) dmi.board.asset.tag: Not Available dmi.board.name: 34372VU dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrGCET97WW(2.57):bd12/05/2013:svnLENOVO:pn34372VU:pvrThinkPadX230Tablet:rvnLENOVO:rn34372VU:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 34372VU dmi.product.version: ThinkPad X230 Tablet dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cups.browsed.conf: 2014-03-11T10:04:24.923539 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1322613/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp