Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: sane-backends (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1249074 Title: xsane no device available and crash Status in “sane-backends” package in Ubuntu: Confirmed Status in “xsane” package in Ubuntu: Confirmed Bug description: I have HP ScanJet G2410. After I upgrade to ubuntu 13.10(from 13.04). Fail to deduct the scanner jj@jjux64:~$ lsusb | grep Scan Bus 002 Device 009: ID 03f0:0a01 Hewlett-Packard ScanJet 2400c jj@jjux64:~$ sane-find-scanner | grep 03f0 | grep 0a01 could not open USB device 0x03f0/0x0a01 at 002:009: Access denied (insufficient permissions) but works 'sane-fine-scanner' works in sudo. But even through click preview is crashing. After adding the scanner group to the user, xsane can deduct the device but crashing while scanning. jj@jjux64:~$ sudo usermod -aG scanner jj jj@jjux64:~$ sane-find-scanner | grep 03f0 | grep 0a01 found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x0a01 [hp scanjet scanner]) at libusb:002:009 jj@jjux64:~$ id uid=1000(jj) gid=1000(jj) groups=1000(jj),4(adm),20(dialout),21(fax),24(cdrom),25(floppy),26(tape),27(sudo),29(audio),30(dip),44(video),46(plugdev),104(fuse),107(scanner),109(lpadmin),119(pulse),120(pulse-access),124(sambashare),130(vboxusers),131(nm-openconnect) stack trace from core file. Core was generated by `xsane'. Program terminated with signal 11, Segmentation fault. #0 0x00007f3eaf8857f4 in ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 (gdb) where #0 0x00007f3eaf8857f4 in ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 #1 0x00007f3eaf8879d4 in ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 #2 0x00007f3eaf888191 in ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 #3 0x00007f3eaf87aa56 in ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 #4 0x00007f3eaf881ce0 in sane_genesys_start () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1 #5 0x0000000000429393 in ?? () #6 0x000000000042a61f in ?? () #7 0x00007f3ecd4493b7 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #8 0x00007f3ecd461e82 in g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #9 0x00007f3ecd462ae2 in g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #10 0x00007f3ecd9c8625 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #11 0x00007f3ecd449188 in g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #12 0x00007f3ecd45a337 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #13 0x00007f3ecd462829 in g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #14 0x00007f3ecd462ae2 in g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #15 0x00007f3ecd9c7569 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #16 0x00007f3ecda69645 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #17 0x00007f3ecd449188 in g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #18 0x00007f3ecd45a8db in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #19 0x00007f3ecd4624f9 in g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #20 0x00007f3ecd462ae2 in g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #21 0x00007f3ecdb795f4 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #22 0x00007f3ecda67df4 in gtk_propagate_event () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #23 0x00007f3ecda681ab in gtk_main_do_event () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #24 0x00007f3ecd6e327c in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0 #25 0x00007f3ecd1803b6 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #26 0x00007f3ecd180708 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #27 0x00007f3ecd180b0a in g_main_loop_run () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #28 0x00007f3ecda67277 in gtk_main () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #29 0x000000000047512b in ?? () #30 0x0000000000409929 in ?? () #31 0x00007f3ecbf50de5 in __libc_start_main (main=0x4094a0, argc=1, ubp_av=0x7fff070116e8, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7fff070116d8) at libc-start.c:260 #32 0x0000000000409a15 in ?? () Related Bug: (issues after upgrade to 13.10) https://bugs.launchpad.net/ubuntu/+source/network-manager-applet/+bug/1248211 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1249074/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp