Since the attached apport system info was from the Linux 3.11.0-20-generic boot (trusty amd64 apport-bug) how do I provide information on the 3.11.0-24-generic boot? The momment I try to start firefox, the system will hang!
Thanks... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1320428 Title: Firefox 29 fails (system hang) under Linux 3.11.0-24-generic, works under 3.11.0-20-generic Status in “firefox” package in Ubuntu: New Bug description: Note: attached system information captured under Linux 3.11.0-20-generic. The actual hang occurs under Linux 3.11.0-24-generic. I am assuming the actual bug has to do with this particular combination of Kernal and Firefox. tagged it as kernal, as the same version of firefox works under previous kernal When the SYSTEM hangs, you lose all control. Only a power-switch reboot will recover. Hang NEVER occurs under Linux 3.11.0-20-generic and will ALWAYS hang when firefox is started under Linux 3.11.0-24-generic No differences after reinstalling the -24 system, and/or firefox using Synaptic Package Manager. Can assist in debugging, but am not an "expert" in linux. - - - - My system uses an NVIDIA GeForce 8600GTS video card. ubuntu-drivers-common 1:0.2.91.4 xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 if I boot the system under the recently distributed 3.11.0-24-generic and then start Firefox 29, (also recently distributed) my system will lockup, and I will have to use the power button to reboot. if I boot the 3.11.0-20-generic kernal, then there is no problem. hints anyone? Firefox Release 29 fails (hangs) in this environment: uname -r;lsb_release -a 3.11.0-24-generic No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04 LTS Release: 14.04 Codename: trusty memory: 4GB Firefox Release 29 works in this environment: uname -r;lsb_release -a 3.11.0-20-generic No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04 LTS Release: 14.04 Codename: trusty memory 4GB ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: firefox 29.0+build1-0ubuntu0.14.04.2 ProcVersionSignature: Ubuntu 3.11.0-20.35-generic 3.11.10.6 Uname: Linux 3.11.0-20-generic x86_64 NonfreeKernelModules: hid_generic usbhid hid firewire_ohci forcedeth firewire_core pata_acpi crc_itu_t sata_nv pata_amd floppy AddonCompatCheckDisabled: False ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 BuildID: 20140428193813 CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Channel: Unavailable CurrentDesktop: Unity Date: Sat May 17 01:41:49 2014 DefaultProfileIncompatibleExtensions: English (GB) Language Pack - langpack-en...@firefox.mozilla.org Default - {972ce4c6-7e08-4474-a285-3208198ce6fd} DefaultProfilePrefSources: prefs.js ExecutablePath: /usr/lib/firefox/firefox ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2014-05-11 (6 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) IpRoute: default via 192.168.7.99 dev eth0 proto static 192.168.7.99 dev eth0 proto static scope link IwConfig: eth0 no wireless extensions. lo no wireless extensions. MostRecentCrashID: bp-3adbdd30-b995-477d-a458-ff34e2130425 PciNetwork: ProcEnviron: LANGUAGE=en_US:en PATH=(custom, user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profile1PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=29.0/20140428193813 (In use) Profile1 - LastVersion=23.0/20130803192641 (Out of date) RelatedPackageVersions: rhythmbox-mozilla 3.0.2-0ubuntu2 totem-mozilla 3.10.1-1ubuntu4 RfKill: RunningIncompatibleAddons: True SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: May 16 14:49:33 wb4alm-07 kernel: [146307.851001] INFO: NMI handler (arch_trigger_all_cpu_backtrace_handler) took too long to run: 6.116 msecs dmi.bios.date: 06/21/2010 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS P5N-D ACPI BIOS Revision 1401 dmi.board.name: P5N-D dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: 1.XX dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-DACPIBIOSRevision1401:bd06/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-D:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1320428/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
