** Description changed: - Might be the same problem experienced in this bug in 12.10: + Might be the same problem experienced in this bug in 11.10: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/785117 After upgrading from 13.10 to 14.04 LTS installing software via the software center fails due to policykit not authenticating the installation. (Authentication Error: Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.1084'}): org.debian.apt.install-or-remove-packages) - I suppose that due to the upgrade, policykit was removed from the startup items. Unlike in the other bug report, this time (due to the work on the other bug) there is correct Error handling in place. But again, there should be a fallback state like gksu if policykit is not running, and the upgrader for 14.04 might need patching so he does not remove policykit from the startup items. + I suppose that due to the upgrade, policykit was removed from the startup items. After putting it back there, everything works as intended. Unlike in the other bug report, this time (due to the work on the other bug) there is correct Error handling in place. But again, there should be a fallback state like gksu if policykit is not running, and the upgrader for 14.04 might need patching so he does not remove policykit from the startup items (Although I am not sure if I accidentally removed or killed it somehow, but the corellation with the upgrade suggests it was the upgrader). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: software-center 13.10-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 Date: Sat Apr 19 14:35:59 2014 InstallationDate: Installed on 2014-01-14 (94 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) PackageArchitecture: all SourcePackage: software-center UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago)
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/1309945 Title: PolicyKit error when installing software via software-center Status in “policykit-1-gnome” package in Ubuntu: New Status in “software-center” package in Ubuntu: New Bug description: Might be the same problem experienced in this bug in 11.10: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/785117 After upgrading from 13.10 to 14.04 LTS installing software via the software center fails due to policykit not authenticating the installation. (Authentication Error: Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.1084'}): org.debian.apt.install-or-remove-packages) I suppose that due to the upgrade, policykit was removed from the startup items. After putting it back there, everything works as intended. Unlike in the other bug report, this time (due to the work on the other bug) there is correct Error handling in place. But again, there should be a fallback state like gksu if policykit is not running, and the upgrader for 14.04 might need patching so he does not remove policykit from the startup items (Although I am not sure if I accidentally removed or killed it somehow, but the corellation with the upgrade suggests it was the upgrader). ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: software-center 13.10-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 Date: Sat Apr 19 14:35:59 2014 InstallationDate: Installed on 2014-01-14 (94 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) PackageArchitecture: all SourcePackage: software-center UpgradeStatus: Upgraded to trusty on 2014-04-18 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/policykit-1-gnome/+bug/1309945/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
