Hallo, please attach
/var/log/dmesg and the output of df -h df -i ls -l /var/log Thanks ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1266694 Title: mozilla firefox Crash automatically Status in “firefox” package in Ubuntu: Incomplete Bug description: mozilla firefox Crash automatically see these Codes bp-9ece8760-d54b-4046-81bf-7aa172140106 Monday 06 January 2014 04:26 PM bp-438a733c-431d-4978-aab7-83c3d2140106 Monday 06 January 2014 03:01 PM bp-fa0466b2-2ada-40c7-bdb2-da0a52140106 Monday 06 January 2014 03:01 PM bp-5f2552c2-d2bd-4602-a88c-6de772140106 Monday 06 January 2014 03:01 PM bp-7115d39b-9499-44a3-8072-266732140106 Monday 06 January 2014 02:15 PM bp-35ab461a-b776-4ed5-9403-ddf7c2140106 Monday 06 January 2014 02:15 PM bp-3a303832-1c92-4ea9-a6f4-9c8d02140106 Monday 06 January 2014 12:49 PM bp-0d36b6f0-bd43-4c9e-887c-70e5a2140106 Monday 06 January 2014 11:41 AM bp-1b311172-ef92-4c73-a26f-b42b52140106 Monday 06 January 2014 11:33 AM bp-df681aa3-3175-4ea7-b6d7-86a682140106 Monday 06 January 2014 11:33 AM bp-4d397622-bf5a-4dbb-8ffc-d824e2140106 Monday 06 January 2014 11:33 AM bp-931b23a7-5570-4ce8-8ca9-399a62140106 Monday 06 January 2014 11:33 AM bp-8bc74cda-2168-4ec5-baad-6ebf82140106 Monday 06 January 2014 09:38 AM bp-e5ca30d9-8662-4cd3-be8a-0f2db2140106 Monday 06 January 2014 09:38 AM bp-e661acd1-a52e-4db7-86d6-b9eae2140106 Monday 06 January 2014 09:37 AM ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: firefox 26.0~b10+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic i686 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vama 1567 F.... pulseaudio BuildID: 20131206141943 Channel: Unavailable CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Tue Jan 7 15:21:34 2014 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2013-12-20 (17 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1) IpRoute: default via 183.82.128.1 dev eth1 proto static 183.82.128.0/18 dev eth1 proto kernel scope link src 183.82.185.227 metric 1 IwConfig: lo no wireless extensions. eth1 no wireless extensions. Locales: extensions.sqlite corrupt or missing MarkForUpload: True MostRecentCrashID: bp-9ece8760-d54b-4046-81bf-7aa172140106 PrefSources: prefs.js ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=26.0/20131206141943 (In use) RelatedPackageVersions: djview-plugin 4.9-3ubuntu1 icedtea-7-plugin 1.4-3ubuntu2 totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: dmi.bios.date: 02/16/2005 dmi.bios.vendor: Intel Corp. dmi.bios.version: WB91X10J.86A.1037.2005.0216.1050 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: D915GVWB dmi.board.vendor: Intel Corporation dmi.board.version: AAC82205-104 dmi.chassis.type: 2 dmi.modalias: dmi:bvnIntelCorp.:bvrWB91X10J.86A.1037.2005.0216.1050:bd02/16/2005:svn:pn:pvr:rvnIntelCorporation:rnD915GVWB:rvrAAC82205-104:cvn:ct2:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1266694/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp