joehill, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1174595 Title: Autosave recovers a backup file several hours old after Calc-related crash Status in “libreoffice” package in Ubuntu: Invalid Bug description: I was applying a conditional format to a range including several hundred cells when libreoffice Calc froze and then crashed. When I reopened libreoffice, it asked if I wanted to recover several files. I knew something was wrong because some of the files it asked to recover had been closed over an hour before the crash while other files that had been open were not on the list of recovered files. I clicked "ok" to recover, and the file I had been working on when it crashed was a version at least 2 hours old. I closed it without saving and opened the same file but the version I had saved myself and found the version I had saved around 15 minutes earlier. I similarly closed another Writer file that I discovered was missing a lot of my updates and opened the one I had saved to disk, finding that it only lacked a couple of my changes I had made in the past few minutes. So the bottom line is that the autosave files were at least two hours old, even though I had manually saved both files numerous times in the mean time. If I had saved the autosaved file, I would have overwritten at least 2 hours worth of work. Although the crash had to do with Calc, the antequated backup files included both Writer and Calc files. I have my autosave options set to save once every 2 minutes. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: libreoffice 1:4.0.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic i686 ApportVersion: 2.9.2-0ubuntu8 Architecture: i386 Date: Mon Apr 29 21:46:19 2013 EcryptfsInUse: Yes InstallationDate: Installed on 2012-09-24 (217 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3) MarkForUpload: True SourcePackage: libreoffice UpgradeStatus: Upgraded to raring on 2013-04-25 (4 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1174595/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
