Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: empathy (Ubuntu)
       Status: New => Confirmed

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1173472

Title:
  the facebook accounts in empathy shown disconnected

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  facebook account to connect, you can initiate or receive a
  conversation, but the contacts appear offline. I attached the log, I
  hope that you can found something

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: empathy 3.6.4-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Fri Apr 26 22:56:49 2013
  InstallationDate: Installed on 2013-04-26 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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