With Lucid close to end-of-life, this bug is now ancient history and should probably be retired. I've not had this problem on Ubuntu 12.04.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/582023 Title: HP Officejet 5610 printout mode options ignored Status in “cups” package in Ubuntu: New Bug description: Binary package hint: cups Ever since I installed Ubuntu 7.04, my HP Officejet 5610 does not print in full black unless I set the printout mode options to "600 dpi, color, black + color cartridge". I set the default options in CUPS to this setting. If I don't do this, I get a 80-90% grey, which looks like I need to replace the black cartridge. The workaround was successful in Feisty, Gutsy and Hardy. Now that I've moved to 10.04, I've discovered that most programs will not make use of this option. They print out in dark grey instead of black, which does not look very professional. There are three exceptions that I've found: OpenOffice.org, MSWord 2000 through Wine, and Scribus. All these programs use their own printer dialogues instead of the standard one used by the other programs I've tested (geany, gedit, Firefox, Tomboy notes, evince). I booted up a 9.10 live CD and found the same problem there. If I choose "print test page" in CUPS, it prints correctly in full black. There's an error message in cups.log (attached) which I think is irrelevant to this report. It happened when I was trying to reconfigure something and it crashed. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: cups 1.4.3-1 ProcVersionSignature: Ubuntu 2.6.32-22.33.lp562742.3-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic i686 Architecture: i386 CupsErrorLog: E [18/May/2010:10:49:02 +1200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! E [18/May/2010:10:49:20 +1200] PID 5393 (/usr/lib/cups/daemon/cups-driverd) crashed on signal 11! E [18/May/2010:10:49:57 +1200] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Officejet-5600-series) from localhost E [18/May/2010:11:57:51 +1200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory Date: Tue May 18 11:59:37 2010 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1) Lpstat: device for Officejet-5600-series: hp:/usb/Officejet_5600_series?serial=CN66NDF84304B2 device for Officejet-5600-series-Fax: hpfax:/usb/Officejet_5600_series?serial=CN66NDF84304B2 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Officejet-5600-series-Fax: HP Fax hpijs Officejet-5600-series: HP Officejet 5600 Series hpijs, 3.10.2 ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=d458c1cf-f605-477d-84de-305d54731aee ro quiet splash ProcEnviron: PATH=(custom, user) LANG=en_NZ.utf8 SHELL=/bin/bash SourcePackage: cups dmi.bios.date: 03/25/2008 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS P5VD2-VM ACPI BIOS Revision 1302 dmi.board.name: P5VD2-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: 1.XX dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: 1111 dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5VD2-VMACPIBIOSRevision1302:bd03/25/2008:svnSystemmanufacturer:pnSystemProductName:pvr:rvnASUSTeKComputerINC.:rnP5VD2-VM:rvr1.XX:cvnChassisManufacture:ct3:cvr1111: dmi.product.name: System Product Name dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/582023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp