Hi Daniel, and thank you for your report. Are you saying that both update-manager *and* software-center are reporting internet connection problems? I am also wondering if you are still seeing this symptom, or if it has been resolved since.
Please let us know, and we can continue to help debug this from there. Many thanks! ** Changed in: software-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/1048660 Title: I can't install updates or additional software. After clicking install I get the error message "check internet connection". The connection is working fine. Status in “software-center” package in Ubuntu: Incomplete Bug description: dan@CamperPC:~$ software-center 2012-09-10 14:58:15,310 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 15 21 dan@CamperPC:~$ Description: Ubuntu 11.10 Release: 11.10 dan@CamperPC:~$ apt-cache policy pkgname N: Unable to locate package pkgname dan@CamperPC:~$ software-center 2012-09-10 15:03:00,451 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 15 21 apt-cache policy pkgname2012-09-10 15:03:12,845 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file 2012-09-10 15:03:13,446 - softwarecenter.ui.gtk3.utils - INFO - Softwarecenter style provider for radiance Gtk theme: /usr/share/software-center/ui/gtk3/css/softwarecenter.css 2012-09-10 15:03:38,395 - softwarecenter.db.update - WARNING - error processing: time data '' does not match format '%Y-%m-%d %H:%M:%S' 2012-09-10 15:03:38,947 - softwarecenter.db.update - WARNING - error processing: time data '' does not match format '%Y-%m-%d %H:%M:%S' 2012-09-10 15:03:41,548 - softwarecenter.db.update - WARNING - error processing: time data '' does not match format '%Y-%m-%d %H:%M:%S' 2012-09-10 15:03:42,607 - softwarecenter.db.update - WARNING - error processing: time data '' does not match format '%Y-%m-%d %H:%M:%S' 2012-09-10 15:03:48,277 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0 ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: software-center 5.0.6 ProcVersionSignature: Ubuntu 3.0.0-24.40-generic-pae 3.0.38 Uname: Linux 3.0.0-24-generic-pae i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Mon Sep 10 14:54:27 2012 EcryptfsInUse: Yes InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: software-center UpgradeStatus: Upgraded to oneiric on 2012-07-14 (58 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1048660/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp