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** Changed in: empathy (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1036673 Title: empathy-accounts corrupted and now crashing/broken Status in “empathy” package in Ubuntu: Incomplete Bug description: For some time now, my Empathy window has always shown up with an error about failing to connect to my Google Talk account. When I look at the Accounts dialog, I saw TWO copies of my Google Talk account. If I removed one of these by clicking the [-] icon, then the error message would go away and everything work work fine. Except that every time I started Empathy, the duplicate account would reappear. Today, I thought I would be clever. I renamed the duplicate account by hovering over its name-text in the Accounts box, and adding some random text at the end of the name. Then I clicked the [-] to remove the duplicate account. This time, when the Accounts dialog closed, there were no online contacts shown. When I attempted to open the Accounts box now, nothing appears. When I type 'empathy-accounts', nothing shows, and the command exits silents after about 20 seconds. Now my Empathy is completely broken -- I can't see a way to refresh it back to no accounts again. Where are the Accounts stored? How can I clean them out? What's causing this crashed/broken behaviour? I'm on latest Empathy with Ubuntu 12.04 LTS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1036673/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp